Nitro 17 Gaming Laptop | AMD Ryzen 5 8645HS Hexa-Core AI Capable Processor | NVIDIA GeForce RTX 4050 Laptop GPU | 17.3" FHD IPS 165Hz Display | 16GB DDR5 | 512GB SSD | Wi-Fi 6E | AN17-42-R61S

PERFECT PC FOOT MY Games

I purchased this computer with 12 month warranty. On the 13th month the charger port went bad and its soldered on the inside and not replaceable by local repair shops. I guess it needs so much heat to repair so it destroys the computer. I called Acer..they wanted $699 to ship and repair. This is crazy! I will never buy Acer again!

I use a laptop for work and home. I buy a new one every 4-5 years. Although I'm not a serious gamer, this time I wanted a better machine (bought several HPs, each time the casing cracked around the hinges). I bought this Acer through Amazon in June. Very much liked it in terms of function and capabilities although it is a bit heavy compared to my previous laptops. In January, while working on the machine, the screen suddenly went blank and I received a "no bootable device" message. At that point, I had to set up a repair and send it back (more on that in a moment). This took about two full weeks to get the laptop back. At which point I had to re-install all my software: Microsoft Office (365), browsers & passwords, etc. I finally got all that set up again, and then, about 10 days after getting it back, it bricked. Just dead, no power, no lights. So as I write this, I'm awaiting my FedEx shipping label to send it back again. As for the repair process—first, I bought it in June (and registered it) but was initially told my 1-year warrantee expired in November. I had to prove I bought it in June with a receipt (which I did). The most frustrating part, however, in both instances of trying to set up a repair through Acer's website, their "repair my Acer" function just gets stuck in a loop: enter your serial number, enter the CAPTCHA... and then get a pop-up window telling me how to find my serial number (which I've already entered). Just an endless loop that, apparently, others have experienced as well (yes, tried different browsers, adjusted pop-up blockers, etc). In both instances, I had to start a chat with an agent to get the repair started, which also took multiple tries. I've been using laptops since 1998 (first one was a Gateway, had a few Toshibas and HPs). This is the first time I've ever had a major problem like this, and now it's happened twice in one month. It is a nice laptop, but I don't trust it (or Acer brand) right now.

I’ve owned for over 2 years now. Runs strong. I only use it for steam games and that is it. I’ve had to open it just to clean the fans that accumulated dust after two years. Take care of it and it’ll be good to you. Wifi has never let me down. Just have common sense and don’t be rough with it. Charging port works every time. All in all from my experience it’s a great laptop. More than happy with this purchase. Although I did not buy it from Amazon.

Update: I tripped on the cord and shattered the screen and frankly I'm glad it's dead. I fought with the graphics drivers, wifi drivers, and everything else and I'm just glad it's dead. Seems to have serious issues with the graphics card or processor. Upgraded the RAM to 64 GB and it still only loads small squares of screens especially when loading web browsers. Complete garbage, would return if I could but too late now. Will never order from them again.

Last 4 months past the warrenty expired. Yes, 16 months of good times. Then it suddenly just wouldn't turn on. No lights or anything. Turned out the AN17-42 motherboard is known for shorting out.

This is an absolute "DON'T BUY" laptop; I've had this less than 2 years!!! 1) Wi-fi - It always had POOR 2-bar wi-fi from the beginning, just 20' from the router. And NO, it's not the router cuz I had full bars in the same spot I used my prior laptop. 2) Wi-fi - From day 1, it even drops wi-fi connection completely, showing "No Internet" bars, spins wheels for about a minute, then eventually goes back to my 2-bar connection. 3) Slow browser load - From day 1, periodically, and after typing a search phrase & pressing Enter, web pages would take up to a minute to fully load By "fully load", I wean a web page would load in sections. probably what normally happens but my guess is it normally happens so fast we don't notice. Not this laptop though, nope, it means, that if I move my mouse around to different areas & try to scroll, just the "piece" that I am hovering over would be updated & scroll, but other areas remain unmoving and filled with "old" web page data, and NOT scroll! It's amazing to see AND extremely frustrating to sit there waiting and not being sure everything if is loaded properly... yet... or yet... or YET! 4) Display - Within 1 year... when I open the cover & start it, the screen doesn't display ANYTHING, total blank! UNLESS I pull the screen forward slightly... TA-DAAAHHH! Try seeing that for the first time! 5) Keyboard - Now, literally, every OTHER time that I start this Piece Of "youKnowWhat", the keyboard doesn't work; can't type the password!!! Oh sure, all I have to do is "Restart" it every other time I power up, but come on, every other time?!?!?! ----- PLEASE, believe me, you can't make this $#!& up! Back Story if interested? I HAD the perfect Alienware laptop for over 6 years, and it still screamed at lightning speed! Never a single problem, and it would have lasted years longer! But a cooling fan finally stopped, so I watched a DIY video, but I saw it required a complete disassembly to dig DOWN to the failed fan (Note to IDIOT Engineers: always make the most likely part to fail the hardest to replace, good thinking!!!) When I got to the part thar said you MUST disconnect every one of the dozens of tiny cables or you will fry the motherboard (Emphasis "you MUST disconnect every one"), I brought it to an "expert"... he missed one and fried my laptop. He gave me this "shiny, new, Nitro 17 laptop... free!!!), which is how I ended up with it. Yea, it's a cheap price... and a P.O.S.!!!! A real "DON'T BUY" value!

Rip off! My 2024 acer nitro 17 stop working after a year and a half, bad motherboard. $500+ fix!