- DREAME L10S Pro Ultra Robotic Vacuum Cleaner, Heat Robot with Mop, Mop Extend, 7000Pa Suction, Auto Care and Maintenance, 58 Hot Water Self-Cleaning, Obstacle Avoidance, White, 220 Minutes

Hi.. We purchased this robo of Dreame L10S Pro ultra Robo vacum in the month of August and the performance is par ahead than we expected. The AI sensor does the mapping on it's own only we have to remove all the things and obstacles before doing the same. Schedule cleaning is one of the best highlights we see with this Robo. We can operate this from anywhere. It is so user friendly & Easy to access. Through the app we can schedule the cleaning Or mopping Or both as per our need. Also there is choice of no go zone area(pets having people) The Robo efficiently cleans the corner of the walls too. Only task which we should do is, before the schedule time, we should ensure that there are no obstacles or any new objects left on the floors. Overall, this DREME is a dream asset. You can buy without any hesitations ☺☺

Below is my updated review: I am updating this review after a year, and unfortunately, my opinion remains unchanged. Due to poor performance, we sent the robot vacuum for service after being informed that the repair would take 10 days. However, it took over a month for the product to be returned and that too only after multiple follow-ups. For most of this period, the customer care team had no clear information on the repair status and typically took 2–3 days to respond to basic queries. When the product was finally delivered, we were initially relieved, but that relief quickly disappeared. The unit was returned in a damaged condition. The LiDAR sensor was broken, and there were visible scratches all over the body panels. This was extremely disappointing. We contacted customer care immediately, but were told it would take another two days just to “look into” the issue. Honestly, I have never experienced such poor after-sales service from any brand, especially in today’s connected world. This reflects sheer carelessness and an unacceptable support system. If you value your money and peace of mind, I strongly recommend staying away from Dreame products. Below is my inital review: The below I’ve been using the Dreame L10S Pro Ultra for about a year, and I honestly have mixed feelings about it. When I purchased it, this was Dreame’s most premium and feature-packed robot vacuum in India. I chose it after going through countless reviews and comparing it closely with ECOVACS and Roborock. Pros: 1. Solid build and elegant look – feels premium and well-made. 2. Amazing first few months – worked like magic for the first 4–5 months. 3. No unpleasant smell after vacuuming and mopping – a big plus. 4. Still decent at picking up dirt, even after a year. 5. Easy to clean accessories – maintenance was simple initially. 6. Hot air drying is excellent and keeps things fresh. 7. Extended mop pad does a good job on larger areas. Cons: 1. Performance dropped after 5 months – started showing multiple issues. 2. Detergent cost is very high – usually ₹6–7k, sometimes it drops under ₹2k, which makes me doubt if the Amazon Dreame store products are genuine. 3. Replacement parts are expensive – side brush, mop pad, main brush, dust bag, and filters cost a lot if you stick to originals. 4. Mobile app looks modern but isn’t user-friendly. 5. Customer support is poor – response and help are below expectations. 6. Battery degradation is noticeable. 7. Mop pad resting design could be better. 8. No inbuilt battery in the dock – if there’s a power cut, the robot won’t dock on its own; you have to manually dock it once power is back. Issues faced (after 5 months) 1. Sometimes the vacuum randomly starts spinning inside the dock like it’s lost (reminds me of the “brain fired” scene from Interstellar). 2. Post software updates, cleaning takes almost double the time. 3. The robot shifted from structured cleaning to zig-zag patterns after certain software updates, missing spots. 4. It stopped adapting to changes after some software updates – earlier it avoided obstacles like chairs, now it just circles and drains the battery. 5. Wear and tear accelerated – squeaky and draggy noises started. In short, for the first 5 months, it was a dream purchase – everyone at home loved it. But after that, the experience dropped sharply. I wouldn’t recommend Dreame at this price point unless they improve support, stabilize the software, and bring down the cost of detergents and accessories. Until then, I’ll be cautious about buying another Dreame product. I will add videos and photos if I can once I have it.

This is a great investment. It cleans well both with the vacuum and the mop. The product quality, fit, and finish are really good and the robot is easy to clean.

I have been using the Dreamy L10s Pro Ultra Heat Robotfor about two weeks now, running it more than ten times, and overall, I consider it a good buy given the price difference compared to the next model up. Installation and daily operation are very easy. Although I experienced a docking failure after the first mapping run and one subsequent issue out of ten uses, the robot generally returns to the station successfully once the mapping is set. I particularly appreciate how easy it is to remove and clean the components, such as the mop pads, brushes, and vacuum rollers. The software works well, allowing me to schedule runs and operate the robot remotely as long as the station remains connected to the internet. It cleans multiple floors efficiently and operates with less noise than other robots. The only significant drawback is corner cleaning. Since the brush is not movable, some corner areas are left behind. While the extending mop pads help a bit, they don't clean corners as thoroughly as the movable brush version found in the higher-tier model. There is only video installation support and onsite one might take 3 days delay. Also the spares may be bit expensive. Not sure about service support.