Can I Return shoe to exchange for a wider shoe?

I purchased a pair of FitVille Extra Wide Walking Shoes for men Wide Width Sneakers for Flat Feet Size 10.5 Wide. I received a size 9.5. I returned the shoes and requested an exchange. I was told that the return was received and they will send a refund. I have not received a refund nor I have I received the shoes in the size that I originally requested. So after approximately a month I have not received the shoes in the size I requested and so far I have not received a refund of the money that I paid for the shoes.

What is the heel differential?

If you are asking the height of the heel it is 1" These shoes have plenty of support for your feet and very comfortable to walk it, too.

I really need the the right size shoe i got two pair now that are the wrong size. I guess o just dont under stand this shoe sizing

Your question is vague. There are multiple sizes and multiple widths. What sizes and what widths did you order? Is it the same for both feet? What size do you usually take? The footbed is quite different for this shoe. Your toes are given much more room than other designs. I much prefer it. The pair I got was an 8.5 men's wide and they fit quite well. The heel is snug and supportive and the extra width give your toes a more natural feeling- they don't get squashed.

Fitville Extra Wide Walking Shoes For Men Wide Width Sneakers

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€ 361.91

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Sold byAmazon CroatiaDelivered byDesertcartCustomer service byDesertcartReturns14 days · 30 with PRO

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Description

👟 Step into comfort, stride with confidence — your feet’s new best friend!

ROOM TO ROAM - Extra-wide toe box and high instep design relieve pressure and accommodate wider feet comfortably.
ALL WEATHER READY - Premium suede and mesh upper offers breathability and water resistance for versatile, everyday wear.
PAIN FREE STRIDES - Shock absorption pads and solid heel ring reduce heel and knee pain, keeping you energized from AM to PM.
BOUNCE BACK ALL DAY - Patented PropelCore sole delivers unmatched cushioning to minimize foot fatigue during long walks or standing sessions.
GRIP WITH CONFIDENCE - Durable, non-slip rubber outsole ensures superior traction and stability on any surface.

FitVille Extra Wide Walking Shoes are expertly engineered for men with wider feet and foot conditions like flat feet and plantar fasciitis. Featuring a patented PropelCore sole for superior cushioning, a wide toe box for natural toe movement, and a non-slip rubber outsole for stability, these sneakers provide all-day comfort and pain relief. Crafted with durable, breathable materials, they are perfect for casual, all-weather wear while supporting foot health and reducing fatigue.

Specifications

ASIN	B088TWRCNR
Arch Type	stability
Best Sellers Rank	#84,373 in Shoes & Handbags ( See Top 100 in Shoes & Handbags ) #9,938 in Men's Sneakers
Brand	FitVille
Closure Type	Lace-Up
Colour	Black
Cushioning Level	Maximum
Customer Reviews	4.2 out of 5 stars 13,996 Reviews
Heel Type	Flat
Insole Cushioning	Foam
Insole Material	Rubber
Item Type Name	Sneaker
Lining Description	mesh
Manufacturer	FitVille
Manufacturer part number	Rebound Core for Men
Material Type	fabric-and-synthetic
Model Name	Rebound Core for Men
Model number	Rebound Core for Men
Occasion Lifestyle	all-weather
Occasion description	Casual
Outer Material Type	Faux Suede
Pattern	Solid
Season	All
Shoe Height Map	Low Top
Shoe Type	Athletic Shoe
Sole Material	Rubber
Special Feature	Wide Toe Box
Specific Uses For Product	walking
Sport Type	Walking
Strap Type	Ankle Strap
Style Name	Walking
Subject Character	Barbie
Toe Style	Round Toe
Water Resistance Level	Waterproof
number-of-items	2

Reviews

A**L

It’s not extra wide

Not extra wide

13.07.2024

V**A

Excelente

Excelente cálidad

9.10.2023

E**.

Hard to walk in over uneven terrain

Sole to thick cannot feel what it is your walking on.

23.08.2021

R**.

Great walking shoe

Finally , a sneaker that fits like its suppose to . Plenty of room in the toe box . Now to do a long walk and see how the support and comfort goes. Just did some walking , amazingly comfortable !!!

2.08.2021

A**R

Well worth the money. Good shoe.

Fit just right right out of the box. Comfortable and nice looking.

1.08.2022

T**Y

14.06.2023

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