Why isn’t the noise cancelation working on my headset microphone?

If background noise is still being picked up, your computer may be using the wrong mic, like the one built into your laptop. Go to your app’s audio settings (like Teams or Zoom) and make sure your Cyber Acoustics headset is selected as the input.

Why can’t I hear myself through the microphone?

The headset does not play your microphone audio back into the headphones by default. If microphone monitoring is needed, it can usually be enabled through your computer’s operating system settings.

Will this headset work with a Mac or Chromebook?

Yes, the AC-104ENC is compatible with Mac and Chromebook computers.

Can I use this headset with PlayStation, Xbox, or Nintendo consoles?

This headset is not intended for use with gaming consoles and is designed for use with computers and smartphones. Most consoles do not support the drivers required for this headset.

What is Environmental Noise Cancelation (ENC)?

ENC uses an advanced algorithm and 2 microphones to minimize background noise, so you sound clearer on calls. Around 60-90% of low-frequency background noises will be reduced, but ENC will not block instantaneous noises such as animals, babies, etc.

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We remain fully operational. Our teams are working around the clock to ensure your deliveries continue safely.

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WE SOURCE ITEMS FROM

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About Us

Customer Support

Our Other Brands:Hewyn|Selfship

Cyber Acoustics Mono USB Headset with Noise Cancelling Microphone (AC-104ENC) – Call Center & Office Single Ear Wired Headphones, ENC Mic for Computer Work & Online Meetings

Cyber Acoustics Mono USB Headset with Noise Cancelling Microphone (AC-104ENC) – Call Center & Office Single Ear Wired Headphones, ENC Mic for Computer Work & Online Meetings

Product ID: 651721891

Details

Brand
Cyber
Colour
Black
Ear Placement
On Ear
Form Factor
On Ear
Noise Control
Active Noise

🎧20Hz-20kHz dynamic driver

🔇Dual-mic ENC noise cancellation

🔌Plug & play USB controller

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€ 150.02

Duties & taxes included

In stock

Sold byAmazon CroatiaDelivered byDesertcartCustomer service byDesertcartReturns14 days · 30 with PRO

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Description

🎙️ Own your space with noise-free clarity and pro-level comfort

BUILT FOR THE HUSTLE - Durable, easy-to-clean design with ambidextrous boom mic and 8 ft cable—perfect for call centers, remote work, and classrooms.
SEAMLESS COMPATIBILITY - Works flawlessly with Zoom, Teams, Slack, Google Meet, and all major conferencing platforms—no drivers needed.
ALL DAY COMFORT ALL DAY FOCUS - Lightweight, adjustable headband and soft leatherette ear pad ensure a secure, fatigue-free fit during marathon meetings.
CRYSTAL CLEAR CALLS EVERY TIME - Advanced dual-mic ENC tech blocks background noise so your voice stands out in any busy environment.
EFFORTLESS CONTROL AT YOUR FINGERTIPS - In-line USB audio controller with volume and mute functions plus LED indicator keeps you in command without distraction.

The Cyber Acoustics AC-104ENC Mono USB Headset delivers professional-grade audio with dual-microphone Environmental Noise Cancellation, ensuring your voice is heard clearly in noisy settings. Compatible with all major video conferencing platforms, it features a convenient in-line USB controller for volume and mute, an adjustable, lightweight design for all-day comfort, and a durable build ideal for call centers, offices, and remote work environments.

Specifications

ASIN	B0C6RKRT65
Age Range Description	Adult, Kids
Antenna Location	Calling
Audio Driver Type	Dynamic Driver
Best Sellers Rank	#489,790 in Electronics ( See Top 100 in Electronics ) #229 in PC Headsets
Box Contents	dvd
Brand	Cyber Acoustics
Brand Name	Cyber Acoustics
Cable Features	Retractable
Carrying Case Material	Plastic
Carrying Case Weight	0.1 Ounces
Colour	Black
Compatible Devices	PCs, Macs, Chromebooks, Microsoft Surface, Tablets, Laptops
Control Method	Touch
Control Type	control
Controller Type	USB
Country of Origin	China
Customer Package Type	FFP
Customer Reviews	3.4 out of 5 stars 39 Reviews
Ear Placement	On Ear
Earpiece Shape	Over-ear cups
Enclosure Material	Plastic
Form Factor	On Ear
Frequency Range	20-20KHz
Headphone Form Factor	On Ear
Headphone Jack	3.5 mm Jack
Headphones Ear Placement	On Ear
Headphones Jack	3.5 mm Jack
Is Autographed	No
Item Weight Unit of Measure	0.11 Kilograms
Manufacturer	Cyber Acoustics
Model Name	AC-104ENC
Model Number	AC-104ENC
Network Connectivity Technology	Wired
Noise Control	Active Noise Cancellation
Number of Items	1
Product Features	Noise Cancellation
Specific Uses For Product	Business
Style Name	USB Mono ENC Headset
Theme	Communication and Productivity
UPC	646422302058
Water Resistance Level	Not Water Resistant
Wireless Technology Type	AM

Reviews

T**N

Value for money

It's a good product and is value for money

4.07.2023

E**M

Defective headset

One side of the headset is defective

16.07.2024

D**K

Average product.. nothing that stands out

Very basic and average product. For me the audio control split device adds value as I have few 3.5 headsets which I can repurpose.

6.07.2023

V**T

Hopeless quality

It’s defected product and return not yet initiated… I m a prime customer… service is very very bad … No helpline too…. Kindly do the needful

8.08.2023

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Trustpilot

TrustScore 4.5 | 7,300+ reviews

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3 weeks ago

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1 month ago

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