Ninja Luxe Pro 3-in-1 Coffee Machine, Latte, Cappuccino, Cold Brew & Espresso Maker With Built in Bean Grinder & Milk Frother, Easy to Use, 5 Automated Froth Presets, Silver, ES701UK

Update* The replacement unit arrived very fast, maybe a day or two after I sent the faulty unit. The grinder seems to be working as designed now and grinds the correct amount. It's making excellent coffee and steamed/frothed milk, It still fills up the waste water area quickly, but pretty much all of the problems I has previously are resolved. The customer service was also good. Item arrived promptly and appeared undamaged and well packaged. After setting up the coffee machine I proceeded to try it out. Unfortunately, I have had many issues, primarily with the coffee grinder. I am using freshly roasted good quality coffee beans too from a local roaster. The grinder is, from what I can tell, supposed to suggest the correct grind setting and grind the correct amount of coffee grounds. I suspect it weighs the portafilter as it grinds and is supposed to stop at the correct weight. However, my experience has been that one of the following will happen: 1. It works as intended and grinds until full and then stops. This happens for me about 10% of the time. 2. It starts grinding and then immediately stops. It doesn't grind any coffee, but it thinks it has and will not grind any more when pressing the grind button. The portafilter is empty and I need to turn the machine off and on again to get it to work. 3. It grinds, and grinds, and grinds, and keeps grinding even though the portafilter is now overflowing with a mountain of coffee grounds. The excess grounds are now wasted as approximately 2 x the amount needed is ground. Because of the grinder setup, I can't salvage the excess grounds and they are wasted. 4. It starts grinding, and then half way through it stops, claiming that the bean hopper is empty (it is full however). If I then press the grind button again, it forgets that the portafilter is half full, and it grinds too much. It also seems to have issue with the suggested grind size, and despite using the same beans and the same coffee setting (espresso), the suggested grind size swings wildly between 10 and 15. When using a grind size of 10, very little coffee is extracted when brewing and I get at most a single espresso when using the double espresso brew. The further problem with this is that the excess water is routed to the waste tray which fills up very fast. I am forever emptying the water waste tray and filling up the reservoir. I now tend to ignore the grind suggestion and leave it at around 14 as 10 is too fine. I have contacted Ninja to report the fault, and a replacement is apparently being ordered. Unfortunately, the service I have so far received from them is lacking. They take a while to respond to my emails, they claim they are sending me an email with return instructions for the faulty unit, however no email has been sent yet after three days, and worst of all, I will need to wait potentially a week for the replacement unit to be sent AFTER they have received the faulty one. This means that I will be without a coffee machine for likely 2 weeks. The coffee that it makes is nice. Better than my old delonghi machine in fact, however that machine was infinitely more reliable. This machine has a lot of options and the frother is good too, if a little inconsistent. If, once I receive the replacement unit, my experience improves, I will edit this review. If I have the same troubles, I will most likely seek to return the machine for a refund as it is causing me more hassle than I want in a kitchen appliance.

A not unsubstantial cost machine, which I've had for a couple of weeks. I'm very pleased so far. It's very easy to use, speaking as an inexperienced espresso maker. The Ninja videos to set up, as well as the paper Quick Start Guide, are excellent. I watched the set-up video, accessed via a QR code on the machine, first then I used the paper guide to set it all up. I've used it at least once a day since I got it and did invest in some decent coffee beans ordered online, which it is highly likely I will continue ordering. A coffee made from freshly ground beans is definitely tastier than one from beans sold ground! This machine only uses beans, you cannot put ground coffee in the hopper. The milk frother is also outstanding with its different froth styles. I have had none of the problems others mention. I do think it's important to thoroughly clean it after use as the easily removable stirrer in the bottom of the jug could get gummed up with milk if not cleaned properly after every use.

Had many coffee machines over the years, but this is by far the best one. The versatility and options for set up are outstanding, yes it's expensive but its worth it. It has replaced around 3 machines in our house. We havent been to a Starbucks or Costa since buying this, lots of spare parts available for longevity and 2 year warranty from Ninja. You will need to buy water filters and you cannot buy the Ninja cleaning tablets, but you can use generic ones and they work just as well. The unit comes apart for easy cleaning including the reservoir and grinder. It does love to use LOTS of water though, most of which ends up in the bottom tray for anything over 9 bar. Tip - put rubbish coffee in - get rubbish coffee out - highly recommend Lavazza or Illy beans - find which ones work for you, delicious coffee if you pay for decent beans.

Love this machine and glad I waited for this model to come out. the milk frother is a game changer over manual machines and unless your a professional Barista this machine makes awesome coffee. Having tried various beans I like how the machine re calculates its self to recommend the grind size. I would highly recommend this Ninja coffee machine, but of course do your own home work if your shopping for any machine.

Bad experience purchasing this from start to finish. Customer service from Amazon left a lot to be desired. Firstly, the coffee machine dropped in price by £50 a matter of hours after I purchase, which Amazon refused to credit to my account. Was told I’d have to cancel, send machine back to Amazon to be refunded then purchase again. All a bit of a faff. When coffee machine did arrive the internal scales for the grind were faulty, either ground far too little or far too much coffee. Having looked into this, it seems to be a common issue for Ninja machines.

Beautiful machine quality made. We use it every day and is absolutely flawless the tampering side handle is so smooth and pleasant. Milk frothing in various style it is so easy thanks to the hands free simple by just push of a button. And it has hot water for Americano. I don’t go coffee shop anymore because I can brew my own coffee now. Worth every penny.

Ok so I had this coffee machine for more than two weeks and can honestly tell my opinion about it. Is it good? Yes, it's a good and sturdy device, Ninja did a good job with their first coffee machine and personally I am pleased with it like with other Ninja kitchen devices that I have. Will it be good for you? Well it depends and I will explain why. First of all it is not fully automatic and that means that you DO have to put a small effort in making good coffee, not just pressing a button like in an automatic one :) However comparing to my barista pump coffee machine it's much faster and simplier and the process is guided by the machine itself. I feel like it has the perfect balance between automation and manual control. I do not recommend cheap beans - as someone wrote, you put trash in you get trash out :) Then this "smart adapting grinding" - it is helpful with new beans but there is definitely a moment when it keeps changing the grind size every time you start preparing coffee with the same settings, so I do recommend to write down or remember the grind size that works well specifically with each type of beans and next time just ignore machine's reccomendation. Also, I am very pleased with the quality of filter coffee - size and strength selection are such great options. Cold brew comes out very good, too. But most of all I liked milk foaming - it works brilliantly with any kind of milk and gives smooth velvety result so you will get nice coffee shop quality drink. This device is generally worth the investment, the reason why I gave 4 and not 5 stars is that the smart grinding feature is a bit unreliable - but overall the idea behind it is brilliant, may be it will be improved in Ninja's future models. The drip tray size could be a bit larger, though it is not critical for ne as I do empty it after every few brews. Great job, Ninja, keep improving and satisfying us customers! :)

It's a great machine easy to clean ,makes a great cup of coffee glad I got this version but don't listen to the AI recommendations there are so different every time I grind at 11 for espresso and no complaints.