SURI Electric Toothbrush - Sustainable Sonic Toothbrush Adults. Slim, Rechargeable, 2 Modes, Grey

I have had this toothbrush for month and a bit now, and was woken up at night by the toothbrush's vibration sounds in the bathroom. It turned itself on. I turned it off, and it just kept turning itself back on. I never have altered or damaged the toothbrush in any way for it to do this. Upon googling this, it seems to be a common issue with sonic toothbrushes. Will attempt to ring Amazon to try and process a claim on this, hopefully with a positive outcome.

First off, let's talk about the clean. My teeth feel absolutely brilliant after using it. No gunk left behind, just that proper fresh feeling. Battery life's cracking as well - I haven't had to charge it in weeks, which is a world away from my old Oral B. Now, the thing I really like is that it's kind to the environment. They've made the brush heads out of plant-based stuff, and everything feels recyclable which is bang on. Price-wise, it's definitely not cheap, but it's not silly money either. You're paying for a quality bit of kit here. Looks-wise, it's a right stunner. Nice and sleek, feels good in the hand despite being a fair bit slimmer than my old brush. Makes a surprisingly hefty weight too, feels proper well-made. Cracking little feature is the magnetic holder that sticks to the mirror. Keeps the brush up off the side, so it dries out nicely - no more gunk build-up from sitting in its own mess. Honestly, I can't recommend this enough. If you're after a top-notch electric brush that's good for your teeth and the planet, the Suri's a belter.

5 stars for both the product and the 1st class customer service. Sadly my device developed a fault after a few months. However within two working days of me contacting their customer service team a replacement toothbrush was winging its way to me in the post - this is exactly the sort of hassle-free customer service which so many other companies could learn from (thanks Suri and specifically Roxanne). As for the product itself - this was the second one I’ve bought and (fault aside) it was perfect! Not sure what more you can really say about a toothbrush other than I would have no hesitation in buying again from them or recommending them to friends and family

Wonderful design, feels nice in the hand and the magnetic stand is a great idea but just doesn't clean teeth well. I have to scrub just as much as an ordinary manual tooth brush - the vibrations don't seem to do anything.

I chose this for it's sustainability claims - not much use if the technology is rubbish. After only a few weeks of normal use, this toothbrush has developed a life of its own. Switches on and off randomly during non use as well as during use. I feel like it's a big rip off - all hype, no delivery of promise. Needless to say the fault started outside amazon's refund window. So now I have a useless toothbrush + a box of replacement heads that I bought along with it in good faith. Not happy at all.