KRUPS Simply Brew: Stainless Steel and Glass Carafe 12 Cup Drip Coffee Maker, Programmable with Digital Display, Dishwasher Safe, Drip Free Coffee Machine, Black and Silver

I have a love/hate relationship with this product. UNLIKE every other Krups pot I have owned, this uses a flat bottom filter. It has a mesh filter in it. If used with just that filter, "fines" end up as sludge in the cup. If used with a paper filter, it blows grounds all over the inside of the machine which can end up in the pot. What i like about this pot: The 'on button' is right up front. The strength of the coffee can be programmed with a simple button. The resulting coffee tastes good. What I DISlike about this pot. First off - the filter arrangement. It has a little handle to pull the basket out, but it's necessary to fish around in the grounds to find the handle to lift it out with. Might as well take out the whole thing, basket holder and all, because the grounds will have to be rinsed off everything anyway. The pot lid has a "stalk" in the middle to guide the dripping coffee to the bottom of the pot. It's not possible to leave the pot unattended in the sink to fill while I put the coffee in the basket, because the weight of the "stalk" makes the lid go shut, resulting in water everywhere. The lid to the pot is so long that it's necessary to pull the pot all the way to the front of the counter to fill. Otherwise, the lid doesn't clear the upper cabinets to stay open, and, unless I slide it such that the knob of the adjoining cabinet holds the lid open, sometimes it slaps shut while filling anyway, resulting in water everywhere. This pot annoys me daily, and I wish I had returned it back when I bought it.

We got this through the Vine program and spent a good amount of time with it before posting our review here. First item arrived in a damaged internal box. External box was fine, but the inner boxes were crushed a bit. When we unpacked the coffee maker, it had a dent right in the front. So, we exchanged for an undamaged one. Second one arrived in perfect shape. We used this coffee maker for about 2 weeks. We were using a Bunn coffee maker (20 years old, built like a tank, and no frills) and the only reason we considered a new one was for the timer feature. This coffee maker looks nice, but feels like a significantly lesser quality than the Bunn. But, it works well. The good: - Timer function works great. - Strength adjustment (not sure if it's a gimmick, but it can be adjusted). - Reusable/washable filter basket. - Looks nice. - GREAT customer service by Krupps (explained below). The bad: - Lightweight, made with a lot of plastic. - Reusable filter works OK, but you get very fine grit at the bottom of each cup of coffee. - Easy to overflow (explained below). So, the second unit we got was flawless and we used it for about a week with the reusable filter basket. We noticed a bit of 'sludge' or very fine grit at the bottom of each cup of coffee. We decided to try without the reusable filter basket and use a paper filter instead. That's where we had another (and much bigger issue). Came downstairs about 1/2 hour after the coffee should have been made to hear the coffee maker gurgling and still brewing. That seemed odd, so when I went and checked on it, I noticed that there was very little coffee in the carafe. The filter basket had been lifted up so that the plunger to release the coffee was NOT depressed. The carafe should push the plunger in the bottom of the filter basket. In this case, the whole basket lifted up and therefore was not letting brewed coffee flow out the bottom into the carafe. Instead, the filter basket overflowed and spilled partially brewed coffee and grounds all over the counter and back down into the reservoir! So, it was constantly sending partially brewed coffee back up to the overflowing basket and back down into the reservoir. I examined the coffee maker and the basket has a raised tab on it. I assumed that the lid should contact that tab to hold the basket down. The lid is curved or warped, so there was a 1/4" - 1/" gap between the underside of the lid and the tab on the filter. I called Krups and they were VERY helpful. They sent a return label and I mailed the coffee maker back to them. They tested it and could not get the problem to happen again. They said the gap between the lid and the tab on the filter basket is supposed to be there. The returned the coffee maker and followed up with a call and explanation of what was tested. We agreed that it must have been a fluke. I still wonder why they put a raised tab on the filter basket if it's NOT supposed to be held down by the lid, but it is what it is. The only thing I can think is the time it overflowed, maybe the filter with the grounds was not all the way down into the notch causing the carafe to NOT depress the plunger. It has worked fine since. Top notch customer service, nice coffee maker. Could use some improvement, but overall works good.

Sleek and stylish. Had all the bells and whistles I wanted in a coffee maker. Coffee tasted fine, no complaints about quality of the brew or the time it took to make a full pot. The pot, though, was slightly smaller than I anticipated. Not all "12 cups" are measured the same, and this is a bit egregious. The touchbuttons on the front - not always easy to depress. Had to press a bit harder than I wanted, but then sometimes it would recognize accidental light touches. And the programming was a bit challenging to remember what button does what (labeling isn't the greatest). The brew basket was easy to overfill with water, so the design allows it to short circuit itself out of operation. But it died after 1 week, so returned it. Too bad, I like the Krups brand but had to move on.

Coffe pot okay. Program instructions not very clear.

I seen better construction from Mr. Coffees bought at a Right-Aid. Had to warranty the fist as is wouldn't reset the "clean" light. The replacement got the same issue after the fist clean cycle came up and just blinks "clean". Tap the carafe 'barely', while cleaning and it broke. Luckily didn't send the first carafe for the warranty unit so got a little more time out of the last machine. The electronic are not intuitive, always have to reference the manual. And the brew was 'so-so' not like perfect all the time. There other things, just finally just gave up after two years and got a new brand.