16000 BTU Electric Pool Heater for Above Ground Pool

Let me start off by saying I am replacing a 9kw electric heater with this heat pump. While it is 220v and pulls 40amps when heating, I do get a significantly higher temperature rise and I am not required to run my pump or heater 24/7 as I can raise the pools temperature by 20 degrees in just a few hours. I installed this heat pump on an 8’ stock tank. This tank is roughly 600gallons (way below rated water capacity for this heat pump). Initially I was unable to get any temperature rise out of the heat pump so I added valves to the inlet and outlet on the heater to throttle water flow and even then I am only able to get a maximum of a 3 degree rise. The data plate states RLA as 7 amps and some change but I am reading 9-10amps. Add this with the 4-6amps of my variable speed pump running 24/7 and I am having a hard time justifying that this is a more comfortable or efficient option.

We initially purchased the 5000 gallon unit, however it could not keep up to the pool so we thought. Amazon was great and exchanged it for the larger size. This unit has also never kept up to its claims on the product. It never heated past 70's. We contact customer support for the company directly and they were a hassle to deal with. They were willing to upgrade for the price difference which I understand, but with that the unit I have is claimed to be more than ample for my pool size and equipment. Even if we were to pay the difference We got a quote from an electrician to upgrade our power supply would be a little over $900. So we finally came to an offer after several weeks and several calls to accept a refurbished unit of the same exact unit we have, it works for 4 days and completely gave out, not only did this also not even remotely het, it gave out. We tried several other outlets, and even plugged in other devices to the same outlet which did work, and now they wont even refund or replace. They have even blocked my number, as I followed up and it gives me the number is not in service however when I call from other phones it goes through. DO NOT PURCHASE from them, terrible units and terrible customer service they just took my money and left me on the hang.

Had this runnin an entire day and it inky warmed my pool 3 degrees. Started at 68 degrees and it only got to 71. Air temp was 75 so I am not even sure the heater did anything. I used recommended pump for it and my 3000 gallon above ground pool. Had to close the pool valves 90 percent before I could tell the water was warmer coming out of the hose. I even put in a smaller pump from a 500 gallon pool and I still had to close the valves 90 percent.

If you have an Intex Ultra pool, just know that nothing is going to fit correctly and Flex Glue will be your best friend because they don’t send hoses and things don’t fit. After 2 hours of trying to get connections to fit from connectors I bought, it took 2 tubes of glue to seal everything and I still can’t get the damn thing to connect to wi-fi!!!! Beyond frustrated after spending this much money

This product is advertised to heat inground pools up to 12000 gallons. It cost me $500 to get it installed plumbing and electrical. We have a 8500 gallon inground pool the temperature was 75° when we turned it on… we have had both the pump and heater running now for 24 hrs and it only increased the temperature 4° we set it for 87° and it’s currently 79°… we are tracking the hydro and we will update how much it costs after 36 hrs of constant running as well as let you know what temperature it gets to for the 36 hrs of operation…. So far we are not impressed….🤨

If you plan on using the app to control it over WiFi be aware that customer support said its maximum range is only 8ft-10ft. It doesn’t state that anywhere on the specifications or on the Amazon listing which is absolutely a scam if you ask me. Typical devices can reach 30 ft MINIMUM… Very dissatisfied with my purchase, not worth the price at all. I need to provide my own box to return this large unit as well, what an absolute waste of time. Customer service was not helpful at all either, stay clear of this product and company.

Absolutely awful! Zero stars, No hook ups and we have a 6000 gallon pool. This is an 8000 gallon pool heater. It did nothing!! Not even raise the temp a degree. With it on over 24 hours!!

Arrived when it said it would. Packaging was good. Appeared to be well made. Heater was defective. The heater recommends using 1500gph pump. I was using the pump that came with the pool which meets this requirement. No errors on the panel to suggest an issue. The heater simply didn't heat the water.

Love it!!! Best part: it runs on regular 120V outlet, however the current draw is near 15AMP max so don't plug anything else heavy on the same socket. Used it on average 2 times a week for 4 months on a 18ft x 9ft pool with no issues. We live in the Pacific Northwest so going from 66°F to a comfortable 84°F would take about 3 days of heating - 12 hours each day - in mid July. We got the heater up to as high as 94°F. Yes, you need to keep the heater running overnight and where we live the electricity rate is cheaper at night too.

The unit itself needs to be repaired after 1 year. However the manufacturer was incredibly easy to deal with and fully took care of me without any hassle. Very impressed with their customer service. ------ One year later and the units are dying. An HVAC tech said they have lost refrigerant and there is no way to refill them. The units are constantly icing up if the air temperature goes below 23C. So frustrating that manufacturers are allowed to units like this (and dehumidifiers) that cannot have refrigerant levels tested and refilled. ————— This is a great unit when properly matched to the pump and pool size. It seems to be most effective at around 600 GPH, so a bypass system is recommended if your pump flows faster than that. The pool should ideally be under 5,000 gallons (based on my personal experience). Note: A solar cover that completely covers the pool is essential. My pool is just over 5,000 gallons. I needed two of these units connected in parallel with a bypass system. After three days of varying temperatures, the pool has consistently stayed at 86°F. I’m looking forward to testing the “chilling” mode during the next heat wave. The unit draws 7 amps, with a slightly higher surge when the compressor turns on. Running it on an isolated circuit is ideal. Personally, I would not run it on the same circuit as any other appliances. Customer service was great—very quick, responsive, and friendly. I had a few issues during setup and installation, and they went above and beyond to ensure I was taken care of. They even proactively offered solutions without me having to ask.

The product quality is very good, suitable for camping use

The packaging of this product is very good, and the logistics is also very fast. The pool heater is very convenient to use, and the effect of heating water is very good and fast.

Great Product – Excellent Support from the Manufacturer We initially had some issues with our pump and were not very impressed with customer service at first. However, the second time around, the company went above and beyond to help us, and we really appreciate their support. The real problem was with Amazon, but the manufacturer stepped in and handled everything directly. Once resolved, we were reminded why we chose this product in the first place — my sister has the same pump, and hers has worked perfectly from day one. These pumps are amazing, well worth the price, and once they’re back in stock, we’ll absolutely be buying another. We just had a bit of a hiccup, but the company made it right.