PIXMA G6020 All-in-One Supertank Wireless (Megatank) Printer, Copier and Scan with Mobile Printing, Black, Works with Alexa

I just received a PIXMA G6020 from Amazon and wanted to provide some information given the disparity of reviews I saw prior to making the purchase. This review is only about the initial process of setting up and printer performance. Set up Some of the reviews mentioned difficulty in setting up wirelessly, and I thought I might provide some details for potential consumers. First, Canon still provides a hard copy step-by-step instruction booklet which is helpful. Within the booklet are scan codes that can be followed or a web address to see a sequence of photographs that walk you through the setup process. I used this because some of the pictures in the manual were difficult to discern, but the photographs were very clear. Once the machine is set up and plugged in (no cables attached to any computers), Canon provides a web address which is very clean and easy to negotiate. A clearly marked “set up” button takes you to a page where you select the kind of machine you have. You’re supposed to enter some letters, but none of these are PIXMA. That was a bit confusing, but scrolling down you can see a G020 button and clicking on that opens up a window with a start button and a picture of the printer so there can be no confusion. Clicking on the start button begins the process of setting up from the pictures I mentioned above to downloading the drivers and joining the printer to the wireless network available in your home. The process went very smoothly with little input from me until an error message appeared which was associated with my Internet security system blocking the printer from the network. Importantly, there is a window from Canon during the setup process that warns you of this before it happened. As a quick aside, the hard copy manual was clearly adjusted to include anticipated problems people might have because there are several places where warnings about problems (both Windows and Mac) occur with suggested resolutions. I was impressed by that because often a set of documents are prepared and released without any consideration of problems consumers might have on their different systems. Anyhow, clearing the security issue, the download completed, and the printer was available on my computer already set up as the default. The wireless connection to my home network worked great. As I headed downstairs away from the printer and our router to our second computer, the process went equally well and again the printer was available for function on the second machine. Scanning Canon provides “IJ Scan Utility” as a rudimentary scanning software that allows you to direct the printer to scan documents or photographs. If you are scanning documents, multiple sequential scans are permitted (no document feeder, so you have to change the scanned pages yourself). These are combined into the same PDF when you save them. Both documents and images are by default loaded into a default Windows temporary documents folder which gratefully pops open when you are done. Otherwise, you would have no idea where your documents or images went. That’s a bit of a drawback because I could not find a way to change the default download folder, but since it opens, a quick drag-and-drop remedies the situation. Printing and copying I agree with the other reviewers that the panel on the printer should’ve been backlit because it’s hard to read. Printing quality is good and fast, although I did not try any pictures. The copying function is simple as well. Just put the document on the scanner and click either the “black” or “color” button on the panel of the printer itself to produce a copy of the document. Bottom line At least initially, this machine was exactly as advertised. It was straightforward and easy to set up, contained warnings and resolutions where they expected you might have trouble and then produced high quality printed documents. Some may not like that you have to interact with Canon via the web to get everything set up wirelessly, but to me it seemed like a really good way to ensure the process went smoothly which was the case for me. Hope this helps everyone if you’ve been on the fence about what printer to buy given the many bad reviews that this and less expensive printers have. So far, this one completely met my expectations. If the machine fails in the future, I will update the review.

UPDATE TWO YEARS LATER: Continues to work flawlessly. I still have not had to add ink after two years of frequent usage! One small problem was that the black ink quit printing three days ago. After doing two deep cleanings using the maintenance option, selecting the black ink only option, it finally printed perfectly in black again. I have only had it a day, so here are my immediate impressions: THE BAD STUFF #1-The manual they give you with this is so ridiculous you can just throw it away and go on Youtube. The teensy weensy pictographs are so impossible to see any details. I had to go on Youtube to see how those C&B printer heads snapped into place. Those universal wordless manuals are such a pain. Why not make them in printed English? And make the pictograph instructions bigger and more detailed for clarity for heaven's sake! #2- It's nowhere near as luxurious as my ten-year-old plus Canon Pixma MG5300 with the indispensable auto-flip-out print tray to catch my printouts when they are finished. The G6000 has a cheap manual pull-out tray not much wider than a horse's tongue. Because of the manually extended paper catcher, the printer takes up a lot of space, so I cannot leave it sticking out for fear of someone brushing against it as they pass by and breaking it. Since the printer sits across the room, I have to run to the printer to pull out the paper catcher, wait for it to finish, then close the paper catcher so it won't get bumped. With my (very old) MG5300, which still works perfectly by the way, all I had to do was close the front door which is the paper catcher, after retrieving the printout. #3- Tiny LCD screen that is not backlighted and very difficult to see. THE GOOD STUFF #1- It was easy connecting it wirelessly. I did it from the printer's control panel in less than 45 seconds. #2- The ink is so darn cheap in comparison. I just spent $95.00 for the color (CMY) and black ink cartridges for my MG5300, and that's every 5 months, and I don't do much printing. #3- It prints very nicely. For the price, it is well worth it. If it lasts as long as my old Canon MG5300 I bought in 2012 I will be happy. Eleven years of flawless work and still going in another office! Canon builds them strong.

I have always used cheap factory refurbished Epson printers most of my life and for the most part had really good luck with them. I wanted a ink tank printer because I hated replacing those ink cartridges so I decided to try this Canon Pixma... My friend had insisted I should buy the Canon so I did...Big mistake! Most of my printing needs are basic which include, shipping labels, and an occasional document or picture so I didn't really need an expensive printer but I decided anyway to shell out the $200 and get what I thought would be a quality printer that would last me for a while. When I first took this Canon out of the box I could see a one major problem...It has this tiny little black and white LED screen that isn't even backlit so every time a message comes up I had to get up really close to this little screen with a flashlight to see what was going on. I have constantly had problems with print errors where you would have to read the tiny messages and most of the time just pressing OK would get it to run again, Almost every time I would print anything there was a 5 to 10 second time delay before it started up, sometimes it would just disconnect from my PC for no reason at all and I would have to do a reboot to get it to print. I very seldom made color copies but I would occasionally run a color print every couple of weeks just to keep it from clogging up, I guess now maybe I should have done this more often with this printer because it has completely lost its ability to make a color copy. Now (The last straw) all the sudden something has caused this printer to stop communicating with my PC. I have tried everything to fix this problem but I'm now at my wits end with this D*MN! printer so I'm going to toss it in the dumpster and get me a Eco-Tank Epson with a nice big backlit screen.

I have purchased this printer twice, the first time in 2020 and again, in 2023, both for home office use. I replaced a cartridge ink Epson the first time and an HP cartridge printer the second time. The big plus for this printer is the long-lasting megatank ink supply. In three years of daily use, I've never had to replace the ink. I use mainly black ink in draft mode for document printing, but the colored inks have held up just as well. Even in draft mode, the quality is exceptionally good. I just set up the second printer (3 years later), and it was relatively easy. The only hang-up for me was that I use Chrome as my default browser, and the Canon set-up won't work unless you're running Safari. It will tell you to switch browsers during the set-up sequence. Once I switched to Safari, it was smooth sailing. The biggest drawback of this printer is the control panel. It's better than it was 3 yrs ago when I bought it originally, but it's still hard to read. Also, the menu can be frustrating to navigate, and I've troubleshot it many times trying to decipher a printing size/feeder tray issue. Usually, turning it off & back on does the trick. It prints photographs on glossy photo paper beautifully. It does a good job printing bulk jobs, but it's relatively slow compared to a commercial-grade printer. The slide-out paper tray is a little clunky, but it holds a decent amount of paper, and it's easy to change the paper size for envelopes or cards. I usually print envelopes from the bottom tray. Cards & photo-quality prints usually have to be run through the single-use feeder tray on top. The printer will tell you if it's necessary to switch your paper to the top feeder. Overall, this is a pretty good everyday printer. The long-term ink supply is a huge advantage over cartridge ink printers, and it performs well with constant everyday use. The energy-saving auto turnoff is not a problem. Just wake it up by turning it on, again. The utility functions work well for maintenance checks. Wi-fi setup was easy on my MacBook Air running BigSur 11.6. I give it 2 stars for the hard-to-read display screen on the control panel. It's legible most of the time, but downright impossible in a dark room with low lighting. I give it 5 stars for the ink supply that comes with the printer, including 2 extra bottles of black ink, and for the quality of the printing, which is very good for both documents & glossy photos. Overall, a 4-star rating.

I am a landman so I travel extensively in the field and need to produce documents swiftly and efficiently. I chose this printer to try and find the best fit for size, print speed, scanning (no sheet-feed but size vs how often anyway?) and print quality. I rarely use the duplex function but it is handy if a bit slow. A 32 page 8 1/2 x 11 document double sided onto 16 sheets will take over 5 minutes but it is ready to staple. I typically produce legal documents, aerial maps, engineering drawings and other exhibits which tend to devour cartridges and make my misc. costs noticeable. This printer paid for itself in 3 months. However, it is a but too bulky for my Craftsman or Dewalt travel pack out systems. I left it in the camper all summer near the project and had no issues since it did not need to be moved much. Come fall I got an Epson Mega-tank and it was just slightly smaller (at a loss of duplex). It fit the Dewalt packout so I transferred the Canon back to my home office so it didn't freeze. I sent the Epson to the field and the next day I need to print an exhibit right as I am ready to head out the door for the week and I am behind schedule. I turn to the Canon and find that the color is mostly clogged. It had been a month or two since I last used it so I did the cleaning and deep cleaning and could not unclog the print head. Frustrated, and with no time to mess with it anymore, I flipped it off and left it under the desk upside down and took off to the field for the week. Upon returning and being much calmer... I righted the offending peripheral and it seemed good to go for the abuse. All the various trays withstood impact with the vinyl floor and after sitting a full 180 degrees upside down for 4 days there was no leaking or lost ink. This thing is a solid machine and I'm glad it doesn't leak. As to the clogged print head, I began delving in the forum on Canon and I find they sell replacement print heads but they were currently sold out. Hmmm... Not to be deterred, armed with a degree in Electrical Engineering more than a few years ago I dove in. It was actually pretty easy to follow the cave man drawings under the printer top and pop up the hinged upper seal and slip out the respective print head as you would a cartridge from before. Then I cleaned it using cleaning agents with que tips or dipping in a small reservoir, dried it well with a paper towel then replaced it and did a clean then deep clean with sketchy results but after several cycles it began printing fine once again. As with all printers, steady use is needed to avoid this. I guess it is good to know for a cost you can replace the print head. Now I'm thinking it might be good to have a back up.