MOONCOOL Electric Bike for Adults, 700W Peak Power 7 Speed Step Through Electric Cruiser Bike, 40 Miles Electric Bicycle with 36V 10.4Ah Battery, Aluminum Frame City Commuter E Bikes for Women, Men

Nice bike and outstanding customer service! Will buy their products in the future. Had a problem with some minor damage when delivered, and they took care of it.

Bike shipped timely. Received as expected and easy to assemble. My wife is enjoying the pedal assist.

I bought this for my wife. Packaging was great. The only negative thing I can see at this point is that the paint is very soft and scratches very easily. Almost fingernail easy and it is matte sheen which is fine, however it collects dirt pretty easily also. Got it two days ago and it was about an hour for me, an experienced bike guy to cut all the packing off and assemble everything. You will need to tweak things like the fenders and picking a good spot to mount the headlight. We put it out front on the basket and upside down. Seemed like a better spot than under the basket. We are going out for a second ride tonight so I will update the review if there is anything else to note. There are a lot of cheap feeling parts on it which is to be expected so I will probably be replacing them bit by bit. Gooseneck will be the first part replaced with a decent riser For the price and the concept of this, it's probably a good buy but don't expect to take this to a bike shop. You will need to do all assembly and maintenance yourself One more thing, the basket is attached to the frame rather than the fork so it takes some getting used to because the basket doesn't turn when you turn the handlebars

i enjoy riding it but i’m really struggling with the handle bars they keep moving on me.

I love riding my bike. It goes really fast when I need it to. The bike is beautiful. I love everything about it. The video that was available made it easy for me to assemble it. The build of the bike is strong. It took a minute for it to come as this was the second bike they sent me as the first bike got lost in transit and it was suppose to be here for Christmas. Nevertheless I finally got it and I love it.

Lightweight and easy to operate for me after I shattered my knee cap and needed help peddling and therapy.

This bike is beautiful! Was not sure if we could handle it but we adjusted just fine! Love it !

EDIT: After contacting the seller directly, they figured out what the issue was with my bike and sent me a new part for free. It did take a while, but the issue has been resolved. It was outside the return time for the bike, but they still dealt with my issue and were very good to work with. I do love the bike, and now that the issue is resolved I am upping my review to four stars. Because of the user manual being very incomplete, I cannot give it five stars. While I really want to love this bike, the issue is the owner manual is very incomplete and trying to get help through the seller has been very frustrating and is still not resolved. Just know that if you run into issues, you are going to have a bear of a time getting them resolved. My first issue is using the display is not clearly communicated in the manual. It took me a week of back-and-forth to get an answer on how to turn on the front light. (There is no dedicated button, you need to press and hold the plus button.) I have still not gotten an answer on how to change the backlight display - I cannot read the display at all during the daytime because it is not bright enough, and I have not been able to figure out how to change that. The worst problem is that the assist/turbo/motor on the bike just stopped working one day. There is nothing in the manual on how to fix it and I have been going back-and-forth with the sellers. The communication is very slow and I still do not have an answer and the return window is closed on this bike that only has about 40 miles on it. I am super frustrated as I am missing out on group bike rides that I had planned on attending.