Question 1

In order to use RAINPOINT Home app, do I need to pair the sensor with a WIFI hub?

Accepted Answer

Yes, you need to pair it with a compatible WiFi hub (models: HWG023, HWG023WBRF, or HWG040) to enjoy smart features like low moisture alert, remote monitoring, data logging, etc. When not paired with the hub, you won't be able to use the app.

Question 2

Why the moisture reading varies in different spots of a houseplant pot?

Accepted Answer

Due to factors like soil composition, the way you water, pot shape, plant root distribution, causing some areas to retain more moisture than others, especially if the pot is not evenly watered or if the soil has uneven drainage properties.

Question 3

Why does my soil moisture meter reads dry even though I just watered my plants?

Accepted Answer

It could be due to several factors:1.Root bound plant;2.Too much sand or drainage-improving materials;3.Incorrect insertion of the meter;4.Faulty soil moisture meter;5.Hydrophobic soil;6.Using too little water.

Question 4

Do I need to clean the sensor after each use like most of other soil meters in the market?

Accepted Answer

No, you can leave our soil meter in the soil and get real-time reading 24/7. As our sensor is designed to be corrosion-proof, that why it has much longer lifespan than others.

Question 5

What should I be aware of when use soil meter products?

Accepted Answer

In order to get accurate result, aim for a firm,but not overly tight or loose contact with the soil. And also try to avoid forceful pushing, as this can damage the roots or the meter.

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RAINPOINT Smart Digital Wireless Plant Moisture Meter Houseplant Indoor,WiFi Hub Needed,Capacitive Probe,Leave-in Soil Hygrometer Sensor,Real-time Monitor Humidity Tester Outdoor Gardening

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