Why can’t the camera connect to Wi-Fi or the app, or why is it unstable?

Keep the camera within 7m of your router, ensure your phone and camera are on the same Wi-Fi, and disable AP isolation on your router. If issues persist, remove the G5 Pro from the Home app, delete and reinstall Aqara Home, and restart your phone.

Why is there a delay in recording after motion is detected?

In the app, adjust “Detection Sensitivity” and “Detection Frequency” to higher levels for faster recording and fewer missed events.

Does the camera have IR lights? Does it support night vision?

G5 Pro uses advanced “True Color Night Vision” instead of IR lights, giving color images even at 0.01 Lux. In total darkness, you can turn on the built-in spotlight. So the camera is not equipped with infrared light.

How can I confirm if my desired installation spot is suitable?

Make sure the area has a strong Wi-Fi signal (within 7m of the router with no obstructions). We include a 2m USB-C to USB-C cable; you can use up to a 5m cable. Ensure a power outlet is available within that range.

Does the package include a power adapter?

No, a power adapter is not included.

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4MP Camera Hub G5 Pro WiFi, True Color Night Vision Security Camera Outdoor, 2.4/5Ghz WiFi, HomeKit Secure Video, Thread Border Router, Local Detection, Thread/Zigbee, Supports Alexa,Google Home

Product ID: 701440407

Details

Brand
Aqara
Connectivity Technology
Wired
Model Name
CH-C07E
Recommended Uses For Product
Indoor Outdoor
Special Feature
Night Vision

🌙True Color Night Vision

📶Dual-Band 2.4/5GHz WiFi

📸4MP Ultra HD Clarity

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€ 386.67

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Sold byAmazon CroatiaDelivered byDesertcartCustomer service byDesertcartReturns14 days · 30 with PRO

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Description

🔒 Elevate your home security with smart clarity and seamless control—because peace of mind never goes out of style.

AI POWERED LOCAL DETECTION - Smart Neural Processing Unit detects faces, vehicles, sounds, and even package deliveries—security that’s always alert, even offline.
CRYSTAL CLEAR 4 MP RESOLUTION - Capture every detail with stunning 4MP clarity and a wide 133° field of view—never miss a moment.
VIVID TRUE COLOR NIGHT VISION - See beyond darkness with a 1/1.8" sensor and f/1.0 aperture plus a dimmable 3000K spotlight for vibrant nighttime security.
FLEXIBLE SECURE CONNECTIVITY - Dual-band WiFi with WPA3 encryption ensures fast, reliable, and secure streaming—plus multiple encrypted storage options keep your data private.
SEAMLESS SMART HOME INTEGRATION - Acts as a Thread & Zigbee hub supporting up to 80 devices, fully compatible with Apple HomeKit, Alexa, and Google Home for effortless control.

The Aqara 4MP Camera Hub G5 Pro is a cutting-edge outdoor security camera featuring 4MP HD resolution, true color night vision with a dimmable spotlight, and a wide 133° field of view. Powered by a Neural Processing Unit, it offers advanced local AI detection for faces, vehicles, sounds, and packages, ensuring comprehensive monitoring even without internet. It doubles as a smart home hub supporting Thread and Zigbee protocols, compatible with Apple HomeKit Secure Video, Alexa, and Google Home. Dual-band 2.4/5GHz WiFi with WPA3 encryption and multiple encrypted storage options provide flexible, secure connectivity and data privacy.

Specifications

ASIN	B0DPX7539M
Alert Type	Customizable sound and dimmable spotlight
Antenna Location	Indoor Security, Outdoor Security
Are Batteries Required	No
Best Sellers Rank	#114 in Bullet Surveillance Cameras
Brand	Aqara
Built-In Media	Charging Cable, G5 Pro Camera*1, Instruction Manual, Mounting Screw
Color	Gray - Wi-Fi Version (No PoE Support)
Compatible Devices	Laptop, Smartphone, Television, iPhone
Connectivity Protocol	Bluetooth, Wi-Fi, Zigbee&Thread
Connectivity Technology	Wired
Control Method	App, Voice
Controller Type	Amazon Alexa, Apple HomeKit, Google Assistant
Customer Reviews	4.4 4.4 out of 5 stars (515)
Effective Still Resolution	4 MP
Effective Video Resolution	2.6
Field Of View	133 Degrees
Flash Memory Installed Size	32 GB
Form Factor	Box
Indoor Outdoor Usage	Indoor, Outdoor
Installation Type	Screw In
Item Dimensions	3.98 x 2.89 x 3.9 inches
Item Weight	0.5 Kilograms
Manufacturer	Lumi United Technology Co., Ltd
Model Name	CH-C07E
Model Number	CH-C07E
Mount Type	Wall Mount
Night Vision	Night Color
Number of Channels	1
Number of Items	1
Other Special Features of the Product	Night Vision
Photo Sensor Resolution	4 MP
Power Source	Corded Electric
Shape	Rectangular
Specific Uses For Product	Surveillance
UPC	192784002216
Unit Count	1.0 Count
Video Capture Format	MP4
Video Capture Resolution	1520P
Video Encoding	H.264
Viewing Angle	133 Degrees
Voltage	5 Volts
Water Resistance Level	Waterproof
Waterproof Rating	IP65
Wireless Technology	Wi-Fi

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