broken. Glass all over. Cut myself. What are you going to do about this mess?

I recieved this today 2/19/21 and the bottom of jar was broken and honey was every where. The package on the outside did NOT have a label that read FRAGILE so it would be handled better. What do I about getting a new jar not broken dellivered to me>

Is broken glass, torn packaging, and no refund/returns part of this recipe?

Yeah my came broken , no refund/return very bad customer service

All 3 bottles arrived broken. Dangerous thoughtless packaging Glass everywhere with no fragile notice on package. Are you going to refund or replace?

I just buy 1 bottle , they don't refund or replace .🤧really bad customer service

I have bought several jars at Costco but they are impossible to open. Any suggestions? Tempted to crack the jar.

Bought mine at Costco also. When jars are hard to open for the first time, I use a pot holder (to protect my hand) on the bottom of the jar and hit it a couple of times......this usually breaks the suction and readily opens..........good luck

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Description

🍵 Sip the buzz of natural vitality—Balance Grow Honey Tea, your daily dose of pure energy!

VERSATILE ENJOYMENT - Perfectly refreshing whether served hot to soothe or cold to energize your day.
GENEROUS FAMILY SIZE - A massive 70.55 oz (2 kg) pack designed to keep your wellness ritual flowing.
PURE NATURAL GOODNESS - Crafted with authentic honey, fresh ginger, and crisp cider for a clean, wholesome taste.
CLEAN LABEL CONFIDENCE - Zero artificial colors, preservatives, trans fats, cholesterol, or caffeine—just pure health.
KOREAN QUALITY ASSURANCE - Proudly made in Korea, blending tradition with modern health trends.

Balance Grow Honey Tea combines real honey, ginger, and cider in a 70.55 oz (2 kg) pack, free from artificial colors, preservatives, trans fats, cholesterol, and caffeine. Made in Korea, this versatile tea can be enjoyed hot or cold, delivering a natural, healthy boost with every sip.

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Are the products genuine and authentic?+

Yes, all products are sourced directly from authorized retailers in the US, UK, UAE and India. We maintain strict quality control processes and verify each product before shipping. All items come with applicable manufacturer warranties and are covered by our standard return policy.

How long does delivery take and is it reliable?+

Delivery times vary by destination country, typically ranging from 3-9 business days. Each order is fully trackable through our system. We handle all customs clearance and use reliable courier partners for last-mile delivery. You'll receive regular updates about your order status via email and our app.

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Desertcart is an international e-commerce platform operating since 2014. We securely process thousands of orders globally each day. Every product goes through our quality verification process before delivery, and we provide end-to-end order tracking, 24/7 customer support, and a comprehensive returns policy to ensure a safe shopping experience.

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Our prices include the product cost, international shipping, import duties, customs clearance, and local delivery charges. We handle all customs and import procedures, ensuring there are no hidden fees upon delivery. PRO members receive additional benefits including free shipping.