I only received the winch, missing the wireless remote control and handle controller

The wireless remote control and handle remote control are in the bottom foam, please check whether allthe foam in the packing box is taken out.

Why does the winch rope slip or fall off during use

When the winch is under load, the winch rope must be wrapped around the drum at least 10 times to ensure sufficient adhesion

The remote control I received is not working and the light is not on

The wireless remote control requires the purchase of an additional 12V23A small battery to function properly

After prolonged use, the relay suddenly stops working

The winch s an interttent working product Its recommended to work for two minutes and rest for five minutes to gve tenough timeto dssipat heat before the nert operation.

13 500 Lb Recovery Winch With 1 2 Synthetic Rope

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Fully operational. Shipping worldwide, on schedule.Duty & taxes paid at delivery

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€ 1676.19

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Sold byAmazon CroatiaDelivered byDesertcartCustomer service byDesertcartReturns14 days · 30 with PRO

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Description

🚙 Power your off-road adventures with unstoppable force and control!

ALL WEATHER WARRIOR - IP68 waterproof and dustproof design ensures unstoppable performance in the harshest off-road conditions.
BUILT TO LAST SUPPORT - Aluminum alloy control box for superior heat dissipation plus 2-year warranty and expert 24-hour customer support for peace of mind.
SAFETY MEETS INNOVATION - 70 ft UHMWPE synthetic rope outperforms standard ropes in strength and security, paired with a unique pull-type clutch to avoid engagement failures.
DUAL REMOTE CONTROL FREEDOM - Operate seamlessly with wired reliability or wireless convenience up to 100 feet away—freedom to winch from anywhere.
UNMATCHED POWER PRECISION - 13500 lbs capacity with aviation-grade aluminum & high-strength alloy steel gears for reliable, heavy-duty towing.

The XYCLE 13500lbs 12V Electric Winch is a rugged, precision-engineered off-road rescue tool featuring IP68 waterproofing, aviation-grade aluminum construction, and a 70 ft synthetic rope. It offers dual wired and wireless remote controls with a 100 ft range, a high-strength planetary gear system, and a unique clutch design for reliable engagement. Perfect for SUVs, trucks, trailers, and 4WD vehicles, it combines durability, safety, and convenience with a 2-year warranty and responsive customer support.

Specifications

ASIN	B0DYZBDCLC
Batteries Included?	No
Batteries Required?	No
Best Sellers Rank	#30,273 in Automotive ( See Top 100 in Automotive ) #28 in Towing Winches
Color	Dark-Gray
Customer Reviews	4.3 4.3 out of 5 stars (89)
Date First Available	May 6, 2025
Included Components	Winch and control box kit (already assembled) x1, Winch Fairlead with Tow Hook x1, Synthetic Rope x1, , Negative Cable x1, Wired Controller x1, Wireless Controller x2, Red Tape x1, High-strength 12.
Item Weight	60.9 pounds
Item model number	13500lbs12V Electric Winch
Manufacturer	XYCLE
Material	Synthetic Rope
Package Dimensions	23.5 x 13.5 x 13.5 inches
Size	13.5K SUV
Style	13.5K SUV
Warranty Description	2-year manufacturer

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