Why isn't my capture card working?

1. Switch/PS/XBOX Users: It must disable HDCP protection before capturing. If already connected, disable HDCP and unplug/replug the capture card.

Why is the capture card incompatible with my device?

1. Windows 7 Issue: Windows 7 lacks native USB 3.0 drivers. You'll need to install or download them online manually.

Why can't I get 2K quality?

Ensure your HDMI source device and the capture device support 2K resolution.

Fully operational. Shipping worldwide, on schedule.Duty & taxes paid at delivery

Help Track order

Account Cart

Fully operational. Shipping worldwide, on schedule.Duty & taxes paid at delivery

Help Track order

Account Cart

UGREEN 2K@30Hz 1080P 60FPS Video Capture Card 4K Input HDMI to USB 3.0 A and USB C Capture, Low Latency Capture Card for Streaming Game Recording Compatible with Switch 2/Xbox/PS4/PS5/PC/Camera

Product ID: 734572824

Details

Brand
UGREEN
Hardware Interface
HDMI USB 3.0 C
Operating System
Linux MacOS
Recommended Uses For Product
Video
Video Capture Resolution
1080p 2K

⚡5 Gbps USB 3.0 ultra-low latency

🎥4K@30Hz input for pristine capture

🔌Dual USB-A & USB-C for max compatibility

€ 42.94

Duties & taxes included

In stock

Sold byAmazon CroatiaDelivered byDesertcartCustomer service byDesertcartReturns14 days · 30 with PRO

Buyer Protection · Full refund if your order doesn't arrive as described.

Desertcart purchases this item on your behalf and handles shipping, customs, and support to Croatia.

Secure transaction

Description

🚀 Capture Every Frame, Stream Like a Pro!

CRYSTAL CLEAR 4 K INPUT - Preserve every pixel with 4K@30Hz input, perfect for pro-grade editing and streaming.
SMOOTH 1080 P 60 FPS OUTPUT - Experience buttery-smooth 1080p streaming at 60FPS for flawless live broadcasts.
UNIVERSAL DEVICE COMPATIBILITY - Seamlessly connect with Switch, Xbox, PS5, PC, Mac, iPad, and more—no drivers needed.
DURABLE HEAT RESISTANT DESIGN - Aluminum alloy casing with premium cables guarantees stable, long-lasting performance.
LIGHTNING FAST USB 3 0 TRANSFER - Ultra-low latency 5 Gbps data speed ensures zero lag during your gameplay or live sessions.

The UGREEN 2K@30Hz 1080P 60FPS Video Capture Card delivers professional-grade video capture with 4K input and smooth 1080p output at 60FPS. Featuring ultra-low latency USB 3.0 data transfer at 5 Gbps and dual USB-A/USB-C ports, it ensures broad compatibility across gaming consoles, PCs, Macs, and mobile devices. Its durable aluminum casing and high-quality cables provide stable, heat-resistant performance, making it the ultimate tool for seamless streaming, recording, and content creation.

Specifications

ASIN	B0DT9DY312
AV Output	2K, 1080p
Antenna Location	Video Recording
Best Sellers Rank	#6 in External TV Tuners
Brand	UGREEN
Built-In Media	Capture Card
Compatible Devices	Laptop/Ipad, Personal Computer, Smartphone, Switch / Switch 2 / Xbox / PS5/ PS4, Xbox Series X, and Meta Quest 3/2
Customer Reviews	4.5 4.5 out of 5 stars (753)
Hardware Interface	HDMI, USB 3.0, USB Type C
Item Dimensions	5.91 x 3.94 x 0.67 inches
Item Weight	50 Grams
Manufacturer	Ugreen Group Limited
Mfr Part Number	15389
Minimum System Requirements	Windows 11/10/8.1/7, MacOS, Linux, iPadOS 17 or later, USB 3.0 port, HDMI input source
Model Name	15389
Model Number	15389
Operating System	Linux, MacOS, Windows 11/10/8.1/7
Other Special Features of the Product	Ultra Low Latency 5 Gbps High Data Transfer Speed
Platform	Android, Mac, Nintendo Switch 2, Windows, iOS
Unit Count	1.0 Count
Video Capture Resolution	1080p, 2K
Warranty Description	24 Months Warranty Service by UGREEN

Common Questions

Are the products genuine and authentic?+

Yes, all products are sourced directly from authorized retailers in the US, UK, UAE and India. We maintain strict quality control processes and verify each product before shipping. All items come with applicable manufacturer warranties and are covered by our standard return policy.

How long does delivery take and is it reliable?+

Delivery times vary by destination country, typically ranging from 3-9 business days. Each order is fully trackable through our system. We handle all customs clearance and use reliable courier partners for last-mile delivery. You'll receive regular updates about your order status via email and our app.

What is Desertcart? Is it safe to order from?+

Desertcart is an international e-commerce platform operating since 2014. We securely process thousands of orders globally each day. Every product goes through our quality verification process before delivery, and we provide end-to-end order tracking, 24/7 customer support, and a comprehensive returns policy to ensure a safe shopping experience.

How is product pricing calculated?+

Our prices include the product cost, international shipping, import duties, customs clearance, and local delivery charges. We handle all customs and import procedures, ensuring there are no hidden fees upon delivery. PRO members receive additional benefits including free shipping.

Trustpilot

TrustScore 4.5 | 7,300+ reviews

Reema J.

Perfect platform for hard-to-find items. Delivery was prompt.

1 month ago

Vikram D.

The MOLLE sheath is of exceptional quality. Very happy with my purchase.

2 weeks ago

View all Trustpilot reviews

Shop Global, Save with Desertcart

Value for Money

Competitive prices on a vast range of products

Shop Globally

Serving millions of shoppers across more than 100 countries

Enhanced Protection

Trusted payment options loved by worldwide shoppers

Customer Assurance

Trusted payment options loved by worldwide shoppers.

Desertcart App

Shop on the go, anytime, anywhere.

€ 42.94

Duties & taxes included

In stock

Sold byAmazon CroatiaDelivered byDesertcartCustomer service byDesertcartReturns14 days · 30 with PRO

Buyer Protection · Full refund if your order doesn't arrive as described.

Desertcart purchases this item on your behalf and handles shipping, customs, and support to Croatia.

Secure transaction

Trustpilot

TrustScore 4.5 | 7,300+ reviews

Khalid Z.

Great experience from order to delivery. Highly recommended!

1 week ago

Ali H.

Fast shipping and excellent packaging. The Leatherman tool feels very premium and sturdy.

1 day ago

View all Trustpilot reviews