Ecarpat 24 Inch Mountain Bike, Dual Full Suspension Mountain Bike, 21-Speed Disc Brakes, Carbon Steel Frame,Trail Commuter City Bicycles

This bicycle arrived packed well and was 75 percent assembled. The rest (front wheel, handle bars, peddles) was easy to put together. This bike has all the options (disc brakes, full suspension, 21 speed, shimmono derailer). There was a problem with the front suspension not compressing. I contacted ShiDu Sales and they were great to work with. The problem was resolved with not a lot of effort and I felt I was treated fairly.

I Purchased this bike, and I’m very satisfied with its performance. The suspension is truly comfortable and feels high-quality, making every ride much more enjoyable. However, what I really want to highlight is the exceptional customer service I received. Initially, the bike I received had a factory defect—one of the suspension screws broke. When I contacted them, they immediately understood the situation. They tried to send me replacement screws, but unfortunately, they didn’t have them in stock. After reaching out to the bike manufacturer, they found out the screws were no longer in production. Instead of leaving me with no solution, the store went above and beyond by sending me an entirely new bike. This level of responsibility and dedication to customer satisfaction is truly admirable. The new bike I received has been perfect—I’ve been using it for some time now, and it hasn’t given me a single issue. I highly recommend this store, not only for the quality of their products but also for their excellent service and commitment to their customers. They truly deserve a 5-star rating!

I would have given this 5 stars but the only slight issue for now is the front rim has a small dent. Eventually it will have to be fixed. Overall very happy with bike. Rides great, gears shift on a dime, front & rear disc brakes great. I should mention the bike is on the heavy side which is a good thing. Over the hills and far away, Ecarpat will find your way!! Couldn’t go wrong for the price!

Our kiddo needed a new bike and he LOVED how this one looked. IF you just want to look at it - this is the one for you! But, if you want to ride it, like he does, choose something else!! 1. This is a HEAVY bike! Our other bikes from wal-mart are half the weight. 2. The gears worked for the 1st week and then they either wouldnt shift or they would not grab and keep skipping or the chain would pop off. 3. We tried adjusting the derailers by watching the video but the adjustments wouldn't hold and they went back to slipping, skipping and popping off. 4. We reached out to the company to ask for replacement parts and they suggested we try to make adjustments to the detailer. We tried 2 more times. Each time the bike would work for a few minutes but then the adjustments moved and we were back to the same old thing. 5. We have since reached out to the company 2 more times explaining what we did, sent them videos to prove what we were saying was actually happening and they have since ghosted us. I would say customer service is poor but it is non existant! The 1 star is for the bike looking cool... other than that DO NOT BUY THIS!!

My first ever road bike and it’s amazing. You can fix it up to look amazing. You can make it comfortable. It was easy to put together. It’s very lightweight. The chain may be a link to much but it doesn’t stop it from functioning well. All parts were in the box. A great affordable bike to save up and buy accessories for until you purchase your next expensive bike.

Nice bycicle but heavy

Great value

I didn't get to ride it much before someone vandalized it. I did ride well, and the disc brakes were great. I'll never go back to caliper brakes. But I was a bit upset that they recommended that you not use certain gears. (The chain fell off when I used one of them.) That technically reduces the number of gears available - which I paid for! Improve your transmission (Hello, Shimano?) so we get all of the gears that we paid for.