Are the seeds non-GMO and heirloom? Seeds sourced from the U.S.?

Yes, our seeds are non-GMO and heirloom, ensuring you get the best natural quality for your garden.

What is the germination rate of your seeds? How long will it take for the seeds to germinate?

Our seeds are constantly being tested for germination rate, typically above 90%. However, this can vary depending on the seed.

Do the seeds come with planting instructions? Are the seeds suitable for both indoor and outdoor planting?

Yes, each seed packet has a QR-code. Scan it to access our comprehensive online planting guide tailored for each seed variety.

How should I store the seeds if I'm not planting them immediately?

Seeds should be stored in a cool, dry place away from direct sunlight. An airtight container in a dark cupboard or refrigerator is ideal.

What if the seeds don't germinate or I'm not satisfied with my purchase?

We stand by the quality of our seeds and are always ready to assist you in resolving any concerns.

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Common Questions

Are the products genuine and authentic?+

Yes, all products are sourced directly from authorized retailers in the US, UK, UAE and India. We maintain strict quality control processes and verify each product before shipping. All items come with applicable manufacturer warranties and are covered by our standard return policy.

How long does delivery take and is it reliable?+

Delivery times vary by destination country, typically ranging from 3-9 business days. Each order is fully trackable through our system. We handle all customs clearance and use reliable courier partners for last-mile delivery. You'll receive regular updates about your order status via email and our app.

What is Desertcart? Is it safe to order from?+

Desertcart is an international e-commerce platform operating since 2014. We securely process thousands of orders globally each day. Every product goes through our quality verification process before delivery, and we provide end-to-end order tracking, 24/7 customer support, and a comprehensive returns policy to ensure a safe shopping experience.

How is product pricing calculated?+

Our prices include the product cost, international shipping, import duties, customs clearance, and local delivery charges. We handle all customs and import procedures, ensuring there are no hidden fees upon delivery. PRO members receive additional benefits including free shipping.