OfficeJet Pro 9125e All-in-One Color Printer for Small Medium Business, Printing, Copy, Scan, Fax, Touchscreen; Advanced Smart Scan, 3 Months Ink

Very bad item

Works perfectly

I first printed a recipe, which printed fine. Next, I looked at my pics in the hp app. I clicked on 2 to print. I hit the button, and they instantly shot out. My mouth flew open, and I questioned how? I had just clicked the button! My husband and I were amazed with the quality. Our old printer of another brand never prints anywhere close to that good or nearly as fast. It would have taken much much longer to print them on our old printer. My husband set it up on his phone. Then, he printed our insurance cards and a ticket to a show. They both printed quickly. I was messing around in the hp app, and printed some cards and coloring pages. They all printed in great quality. I've since printed more recipes, some vet records, and other papers. I'm loving the quality and quickness. I'm not sure how the whole paying for ink monthly will work. I'm not sure if it'll be cheaper or not. Our old printer didn't have the option to print on 2 sides. We haven't had one of those in yrs, so I like that we have that option back in the house. I forgot when I was printing recipes that I had that option again. I guess I'll have to print them again if I want them double sided. My daughter will be using it lots to print stuff for school. It was very easy to use the screen then the app to follow setup steps. It prints better than my old printer but the cost is cheaper. I don't know how. I say it's a good value for the money. I haven't had it long enough to see how well it will function over time but for now it is working great. It came with 3 months of free ink and 1 month of free paper. I've already received both in the mail. I canceled the paper, but it says I will be billed for October, even though there is still plenty of time before then. If I get billed for a month I won't be using the paper option I won't be happy. That makes me believe, if you end up canceling the ink, you'll still get billed. I don't think you should be if you cancel it early enough like I did on the paper. If I get billed for paper I won't receive for the following month I will cancel the ink. I will not support that. The weight of the printer isn't too bad. I'm able to pick it up myself and move it. Overall, if you print lots of normal random stuff like I do, I think you'll like this printer. I'm amazed with the pictures, and they weren't even on picture paper! I've got a cricut, so I can't wait to see how well it prints stuff for my cricut when I need stuff printed.

DOWNGRADING this review to one star - 6/10/2026. This is related to their instant ink program. I've been a member of this stupid program since April of 2025. I have now paid them a total of $119.95. For reference, it costs roughly $95 on Amazon to get replacement cartridges. HP has sent me replacements exactly once, which are currently unopened on top of my printer as I haven't needed them. Now, when I have never once gone over my allotment, I get an email that since I did this month I'm getting charged $1.50 per 10 additional pages I print. For the rest of the month. So basically I can't print this month anymore unless I want to pay the piper. $1.50 per 10 pages and it's not even halfway through June. That's right, they're charging me to use the paper and ink I've paid for. See, that's what this is about - they're charging you per page, not for the ink you use. And they bury that in the fine print when they sign you up, counting on people not catching that. They also outright LIE, claiming that unused pages carry over. If that were true I would not have gone over my allotment. But oh, wait! It gets worse! THEY LOCK DOWN YOUR PRINTER WHEN YOU CANCEL THE SERVICE. That's right, folks: those ink cartridges I PAID $120 FOR OVER THE PAST YEAR AND A HALF WILL NEVER BE USABLE NOW AND I HAVE TO PAY ANOTHER $95 TO GET NON-INSTANT-INK CARTRIDGES...WHICH BY ALL REPORTS ON THEIR OWN WEBSITE STILL WON'T WORK. THEY SCAMMED ME INTO A PREDATORY DEAL THAT WILL IN ALL LIKELIHOOD SHUT OFF MY PRINTER NO MATTER WHAT CARTRIDGES I TRY TO PUT IN IT, WITHIN THE NEXT MONTH. I have NEVER seen such predatory, greedy behavior from a company. NEVER. This is nothing short of victimization of tehir customer base. I have been a loyal HP customer for years; my last ten or so computers have been HP computers. After this? Nope. I'll never, ever buy another HP product again. And neither should you. Finally, when I tried to speak to someone about it? THE ONLY OPTION I HAD WAS TO TALK TO CHATGPT. THERE IS LITERALLY NO WAY TO GET REAL CUSTOMER SERVICE FROM AN ACTUAL HUMAN BEING. TL;DR version: this predatory scam has me in almost $220 for ink cartridges worth less than $100...just to keep printing on my computer. ----------------------------------------------- ORIGINAL REVIEW A MAJOR downgrade from the 8600 series. I've sworn by HP printers for years. I had an 8600 series that lasted forever, and worked like a champ both online and directly plugged in. Ink lasted a long time, if a bit expensive. it printed fast and could handle the most complex jobs. In short, the 9125e, which SHOULD be an upgrade, is instead a major downgrade in fuctionality and quality. Setup was wildly onerous, forcing me to use a smartphone app to navigate a very clunky interface just to get it hooked up to my wireless network. Man, I miss the days when the manufacturer JUST GAVE YOU SOFTWARE TO PUT ON YOUR PC. Setup for this thing failed FOUR TIMES before I finally got it to work. I signed up for the ink subscription trial, which seems like a nice service and will save money in the long run. That's about the only good thing about this printer, and I wish you could do that with the 8600 series. Since setup, any time I try to print anything of consequence more complex or longer than a few pages of a Word document, the printer just gets halfway through the job, and stops. Spits out a half-printed page and goes no further, while the stupid non-functional "HP Smart" app says it's still printing. And hangs up so I can't delete the job or print anything else. Maybe it might work if it was plugged directly into the computer? I don't know because I need the printer to service my entire household via wifi which it ADVERTISES THE ABILITY TO DO. Complete junk. HIGHLY disappointed in HP cutting corners and putting out crap product that they charge over $200 for. Do not buy this printer. Part of me wanted to give this three stars, but seriously, the printer has ONE JOB and that's to PRINT DOCUMENTS. When it works it works painfully slow, and most of the time, again, unless it's just a basic text document, it fails to do that. If you're trying to print a PDF with any level of formatting? Forget it. I haven't even tried the scanning and copying features. I don't have high hopes, though, since the basic printing doesn't work. And the control app is bare-bones at best, so I'm not even sure how I'd manage scanning at this point. The best thing about it is that it got me to tear apart my 8600 and figure out what was wrong with it. Now that's up and running again and I guess I'm just going to leave this piece of garbage out for simple print jobs when guests or my gaming group is here.

El producto está defectuoso. No me enviaron la factura (al solicitarla me sale un mensaje de que no me la pueden enviar) y HP no me quiere hacer válida la garantía porque no tengo la factura.