Question 1

Does it contain tea tree oil? One review said the one they received has it, but it isn’t shown on your ingredients list here as pictured.

Accepted Answer

Hello, 
Tea tree oil has not been an ingredient in Paw Soother since early 2018. A recent batch was mistakenly labeled with old labels that included tea tree oil in the list of ingredients, but to reiterate, tea tree oil is no longer an ingredient in Paw Soother. Any Paw Soother purchased after Jan 2018 is free of tea tree oil, regardless of what the label says. 
We take the safety and health of your pets very seriously at Natural Dog Company, and we would never do something that could jeopardize your best friend. 
To help with any confusion, as of February 21, 2019, we have recalled all mislabeled units from Amazon, and are shipping in new units that are labeled with the correct label. 
We sincerely apologize for the miscommunication. Should you have additional questions, please don't hesitate to reach out to us in the comments or directly at bark@naturaldog.com. 
Best, 
Natural Dog Company

Question 2

Is this good for dogs who go on runs?

Accepted Answer

Yes! Paw Soother is perfect for dogs that go for runs, especially if any of your running takes place on concrete/asphalt. Apply the balm after a run, and you'll see your pup's paws improve and remain healthy. Give it a shot...your dog will thank you!!

Question 3

Will this help my dog from licking his paws?

Accepted Answer

I don't think this will solve your problem. My dog licked it right off, I had to distract him after applying. Have you worked with a vet to try and figure out why he's licking his paws? Allergy's, or Yeast infection are common causes of paw licking.

Question 4

I never received my order.  It says it was delivered with a picture of a larger box.  The onky thing in the box was grass seed i ordered.

Accepted Answer

The trial size is small, like a tube of chapstick, I almost missed it at the bottom of the box too.

ASIN	B07C7Y6CF7
ASIN	B07C7Y6CF7
Best Sellers Rank	#1,249 in Pet Supplies ( See Top 100 in Pet Supplies ) #17 in Dog Itch Remedies
Brand Name	Natural Dog Company
Closure Type	Pull-On
Color	Paw Soother
Customer Reviews	4.5 4.5 out of 5 stars (3,637)
Date First Available	April 17, 2018
Dog Breed Size	Large, Medium, Small
Global Trade Identification Number	00741099001089
Item model number	NDC08-1T
Manufacturer	Natural Dog Company
Manufacturer	Natural Dog Company
Material Type	Shea Butter
Product Dimensions	2 x 2 x 0.6 inches; 1.45 ounces
Recommended Uses For Product	Outdoor Protection
Size	Tin - 1 oz
Target Species	Dog
UPC	741099001089
Unit Count	1 Fluid Ounces

Natural Dog Company Paw Soother Dog Paw Balm – Moisturizes Dry Cracked Paws After Walks, Hot Pavement, Beach Sand, Hiking & Outdoor Play with Coconut Oil & Calendula, Daily Paw Care, 1 oz Tin

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