Hiboy S2 Pro/S2 MAX Electric Scooter, 500W Motor, 10" Solid Tires, 25-40.4 Miles Range, 19 Mph Folding Commuter Electric Scooter for Adults (Optional Seat)

[UPDATE: May -April 2024 It has almost been a year since I have been with Hiboy and I have got to say that the scooter has definitely served as a staple within my life. I don’t have a car so this is my main means of transportation. I want to mention that despite pieces becoming damaged or questionable faulty issues within a particular piece, Hiboy has not let me down as far as replacements. Of course, with video/photo evidence, they want to see what the issue is. Upon understanding of issue, they have sent me any and all pieces needed to remedy the situation. A big help has been them sending me inner tubes for my flats and even a tire once the tread had wore down. I’ve also received a stem, some side covers, a fender, etc. anything the scooter may lack is covered by the company in responsiveness and willingness to assist in the remedy of said problems. I’m about 200lbs and bags usually weigh between 10-30 lbs. scooter still gets me up hills and zips me across my areas streets. Definitely will move faster the lighter you are so lose some weight buddy.Also , I have never had an issue with the head lights. That’s pretty cool. (April 9, 2024) ]May 26 , 2023- q we Upon opening the box for this product, I was met with a fairly simple set up. Everything comes pretty much put together, and the handlebar is the only part that needs to be attached (6 screws completed with Allen key that is provided). The wiring that must be manually connected in the neck was a bit sketchy as I had to “find” a way to get it all to fit while securing the neck closed. Didn’t want to squeeze or rupture anything.GOOD:The scooters riding capability is great. It catches speed pretty quickly and has zero-start capabilities. Just for comparison purposes, I’m about 183 lbs, and 5’8.5 ft. The scooter has me feeling as if I weigh less the way it zips me around. I’ve also went small grocery shopping and also carry a backpack with items often and it has no problem handling the extra load. Mind you, hill performance will be slightly affected depending on weight.It climbs hills at a solid speed , about 11-14 mph and even greater depending on hill size. I’ve got some pretty steep hills in my area just for reference.The scooter is pretty solid in frame. It has a wide platform for great standing stability and the rubber grip is very helpful. The motor compartment sits pretty low so watch for speed bumps. I walked over a few speed bumps first to get a reference for which speed bumps to go over and which to stop for.It’s pretty heavy to carry for long distances. I ride to my location and fold it up and place it on a bus or train or under shopping carts in stores. I do it outside so no one says anything.I’ve caught speeds of about 25 mph going downhill and felt pretty stable and safe. You do fee bumps and cracks though so be weary. Hold bars lightly yet firmly.All in all, it’s a great All-around scooter, whether you’re commuting or just out for a joyride.NOT SO GOOD:Unfortunately I have to return mine. A day after receiving my scooter, I noticed my scooter starting to stall and make aggressive jerking and grinding sounds. This would happen when going from zero to start, when slowing down via letting go of throttle and then pressing throttle again to speed up, breaking, and then throttling after breaking. It has glitched while trying to cross roads and that had worried me a bit. Mind you, I’ve never dropped my scooter or pushed it past any limit imposed. I rode to a park one day and when I went to leave my scooters MPH section said I was going 23 mph and I was simply walking the scooter. It started glitching more before giving me the E7 error code. It’s only been under 2 weeks and I’m receiving error codes. Unfortunately I can’t ride it anymore and am sending it back. Customer service is so/so. They asked for photos to see if it was a problem I could fix myself. It’s a motor issue which I cannot do myself so they’ve asked if I wanted a replacement. No word back from them yet but I am hoping that they follow through. ( THEY FOLLOWED THROUGH. SENT A NEW SCOOTER TO ME ONCE I SENT THE FAULTY ONE BACK TO THEM)I hope that my incident was a rare one and isolated. Would not want other riders’ scooters giving out in front of passing cars or on busy road ways. That poses a definite danger.Will update later on results👍🏽(UPDATE - they sent me a new scooter to replace the one with the E7 issue. Have been riding that one ever since. Take care of your scooter and it will take care of you )

My review is a little different because I’m going to compare the $500-ish HiBoy with my expensive $1000+ scooter to show you that expensive DOES NOT always mean “better”!Both scooters are under a year old. The expensive scooter (rhymes with “blue”) has only 2 qualities that I like about it - It’s the lightest scooter on the market, making it very easy to carry around, and it has a big wide deck like a skateboard that’s very comfortable. Other than that, it’s been nothing but a headache. How much of a headache? I’m glad you asked.* HEAVILY dependent on the app (I have an older phone and the app was not compatible. Had to get a Pre-Paid phone just to activate the scooter)* “Customer Service” was AI-generated emails that didn’t understand the context of what I was saying.* Handlebar end caps come loose and fall off. Lost one of them.* Alarm system can only be deactivated with the app* Got a flat, the company states that the tires are “tubeLESS”, repair shop tells me they are NOT. Spent another $150 for wheel replacement.* Brake pads became misaligned after a short time causing a weird noise.* Oh, …and the computer screen just died.AND IT’S NOT EVEN A YEAR OLD!!Now onto my experience with the HiBoy S2 Pro -I was out riding the HiBoy in about 10 minutes (after charging the battery of course). The HiBoy has a nice app, but it’s NOT NECESSARY for you to get up and running. The Acceleration/Deceleration is very smooth. Engages the cruise control very easily. The ride is SMOOTHER than the expensive scooter because of the shocks. Yes you will feel the bumps if you are riding over something like cobblestone or uneven brick-paved roads, but you will never get a flat and the shocks do a great job. The deck lights are not just decorative and cool looking, they really do make you more visible at night.Overall it’s just a great no nonsense no BS scooter with a pleasurable ride experience. I really love it! The S2 Pro is so popular in my town that I had to put a sticker on it so I know which one is mine when I lock it up to go into a store!If any problems occur within this first year of owning it, I will come back and edit this review. But as of now I am LOVING IT, and I feel confident in saying, HIGHLY RECOMMENDED!!