Can the spout cover be locked open to prevent whistling?

Hello, yes, just pull the trigger and the spout cover will stay open until you push the trigger back to close it.

Can I turn off the whistle?

Hello, yes, the spout cover can stay on to turn off the whistle.

My kettle can barely be heard, and the company doesn't answer my requests for help . Am I justified in returning it?

I bought a different model from the same company and it discolored so badly I ended up tossing it. If you can still return it, I would.

One reviewer said they didn't think the interior is stainless steel. Is it? Could it possibly be aluminum?

The metal parts of all our tea kettle are made of stainless steel. I apologize for making you have questions about this because we were not aware of this problem at the beginning. We will attach relevant certificates proving that we are using stainless steel in future sales. So that we can completely solve this problem. Thank you for your question, it made us realize our shortcomings. Hope you have confidence in our products and services. Have a good day. VICALINA

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Description

☕ Elevate your tea game—boil smarter, pour safer, sip together.

NEVER MISS A BOIL - Distinctive whistle ensures you’re always in the know, even when multitasking.
PURE TASTE ZERO ODOR - Crafted from food-grade stainless steel to deliver clean, fresh water every time—no weird smells.
BREW FOR THE WHOLE CREW - Generous 2.5L capacity serves up to 15 cups, perfect for family or office tea breaks.
SAFE EFFORTLESS POURING - One-handed, anti-scald handle with a simple switch button keeps your hands protected and pouring smooth.
BUILT TO LAST WITH CONFIDENCE - Backed by an 18-month warranty, this polished black beauty is as reliable as your favorite brew.

The VICALINA 2.5L stainless steel tea kettle combines a loud whistle alert, safe one-touch pouring, and food-grade materials to deliver a premium, family-sized brewing experience. Its polished black finish and durable design make it a stylish and reliable addition to any kitchen, backed by an 18-month warranty for peace of mind.

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Yes, all products are sourced directly from authorized retailers in the US, UK, UAE and India. We maintain strict quality control processes and verify each product before shipping. All items come with applicable manufacturer warranties and are covered by our standard return policy.

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Delivery times vary by destination country, typically ranging from 3-9 business days. Each order is fully trackable through our system. We handle all customs clearance and use reliable courier partners for last-mile delivery. You'll receive regular updates about your order status via email and our app.

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Desertcart is an international e-commerce platform operating since 2014. We securely process thousands of orders globally each day. Every product goes through our quality verification process before delivery, and we provide end-to-end order tracking, 24/7 customer support, and a comprehensive returns policy to ensure a safe shopping experience.

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Our prices include the product cost, international shipping, import duties, customs clearance, and local delivery charges. We handle all customs and import procedures, ensuring there are no hidden fees upon delivery. PRO members receive additional benefits including free shipping.