PolarisVac-Sweep 280 Pressure-Side In-ground Pool Cleaner, Double Venturi Jet Powered, 31ft of Hose with an All Purpose Debris Bag

This Polaris replaced our older Polaris that lasted 18 years. We are very happy, as the changes made this one even better. The attachment for the bag at the top is easier, the 3 wheels allows the cleaner into the corner more efficiently, the restrictor plate gives better pressure for cleaning. Out of the box, pretty easy to put together, and couldn't be happier. Works great. Working on picking a name for our new cleaner currently.

We switched to an electric vacuum before buying this one. The construction on the roof next door had the bottom of our pool covered in black soot. This thing had it cleaned up in one day! It climbs the walls and ends up on the stairs even at times. Worth the price.

Older Polaris wasn’t making the cut but the new got the pool cleaned up in no time. Good machine.

The media could not be loaded. Arrived nicely packaged no issues all the things came with it for a simple plug n play. You remove the blue plug the twist lock if you already have one installed on your jet attach the bag to the hose and off you go.It seems to function properly as in it moves around the pool backs up if it gets stuck etc. The big problem though is that the tail end floats. I adjusted the floater checked for leaks and it spends a lot of time on the front wheel. Checked for air bubbles in the device itself also.I got this to replace a Polaris 380 which worked for many years flawlessly but I got tired of it not working after I replaced parts. I was going to get another 380 but the prices are ridiculous for what these things are. See my video. May have to play with it do some DIY adjustments. For the price I shouldn't have to. 1 star drop for the high price another for it not working the way it should. 😐Update: I'm bumping this up 1 star because it works and keeps my pool clean. 👍 Despite it floating a lot it somehow keeps my pool clean. 🤔 Things I did to make it not float as much; well I adjusted the tail swiper and turned it down as much as I could because it was spraying up and into the neighbors yard periodically. 😮 Then to keep the tail down I added another foam wiper. That seem to keep it down so as not to spray but it also weighed it down enough to where it doesn't whip around as much. Gotta continue finding the right balance. But at the end of the day I run this for 2 hrs and my pool is clean. Not as much in the baskets either. 👍 Occasionally the tail will get stuck in the wheels but I think my doubling up on the scrubbers may have fixed that issue too. Don't know 100% yet. 😁

it was great. Cit the line to length. Hook it up and drop it in. O did buy a rebuild kit for my worn out Polaris 280 and I will see how that goes. The kit is $120 versus $600 for the replacement unit. This is working perfectly

I ordered this pool cleaner June 8, 2020. It arrived June 13. It went into operation on the 15th. On opening the box, the sidewall connector was cracked. No problem, I had an old one from my previous Polaris 280 that was still good. Big mistake. That was an omen. I should have returned the Polaris 280 pronto. But, I needed a pool cleaner. I had a connector. So I kept it. I noticed immediately that the new cleaner was not as robust or as efficient as my previous two. However, I figured I'd keep it and assumed that like so many things, the quality in recent years has diminished. But, as time passed, the pool cleaner got increasingly less effective. It got to the point that the cleaner would run 8 hours and NOT clean the pool. It would float above the bottom. It would float upside down. It would get stuck so bad that the wheels on the new Polaris are now scuffed up to the point that it look a year old. It would not go out of the deep end and when I pulled it to the shallow end myself, it would travel over leaves on the bottom of the pool and not suck them up and immediately travel back to the deep end. Finally, after I tried everything I knew to do, I called Amazon customer service on August 31. The rep was nice though not really helpful. Referred me to the seller - In The Swim Pool Supplies. The seller was not help helpful since the purchase was beyond the 30 day limit. The seller referred me to the manufacturer. I spoke with Jeremy at the Polaris customer service number [(800) 822-7933]. After a lengthy discussion, Jeremy said the Polaris pool cleaner needed to be repaired and that I would have to take it to an authorized service center. The closest place Jeremy found to my house was a one hour drive one way which mean that to drop it off and then pick it up, I'd have to drive 4 hours if traffic wasn't a problem. At one point, I think Jeremy was gonna replace the useless pool cleaner but his supervisor said no. I asked if they would pay postage to mail the non working device and he said no. So here I am, out $500-600 on a piece of crap and no one will help me. I asked for Polaris corporate number and no one will give it to me. I have had good service out of my first two Polaris 280 pool cleaners. Not this time. I have a booster pump and a liner pool. There was nothing in that pool that should have damaged the pool cleaner. Since it didn't work great right out of the box, I suspect what ever was wrong then only got worse.Buy at your own risk. If you don't return it before the 30 days after purchase is up, don't expect help from amazon, this seller or the manufacturer. I've wasted a lot of time trying to get help. Now I'm told I have to spend 4 more hours of my life on the road to go to an authorized repair center. In the mean time, I've been having to clean my pool manually despite spending a good bit of money on an automatic -pool cleaner. So disappointed with this purchase and even more disappointed with the pitiful customer service from amazon to seller to manufacturer.Update: Spoke with Mixer, customer service rep, at Fluidra yesterday. He listened patienty to my concerns and is sending a replacement pool cleaner. So thankful to find someone to help me with this. Mixer has renewed my trust in the company.