Klarstein Sweet Sundae - Ice Cream Machine, 1.5 Litres, with Self-Cooling Compressor, 200 Watts, Dispensing System, 3 Hour Auto-Cooling Function, Automatic Cleaning System, Stainless Steel, White

This has to be the best ice cream maker on the market. Not easy to find, so if it's available on Amazon, snap it up. It is important to know that this machine has its fridge/freezer within the machine; you do not have to remove a bowl and place it in the freezer for hours beforehand. Using it for the first time did not disappoint. We used Kerrymaid mix, which was great. It has its own timer, and it took 40 minutes to mix the ice cream, and it turned out perfectly. It is such great value for money compared to others. But best of all, IT IS EASY TO CLEAN. I was worried that I would have great ice cream but then have loads of bits and pieces to clean and put back together, but it cleans itself perfectly, with just one part that needs a little extra cleaning. This is a heavy appliance and of high quality throughout. The grandchildren loved it, as did the adults. It makes enough ice cream in 40 minutes for approximately 6 servings. I think I've covered everything LOL

Produces amazing Mr. Whippy-esque ice cream. It's fast. It also makes a fair racket both during and for hours after the ice cream is made. And takes an hour to clean and dry before putting away. Did I mention how loud it is? Especially the graunchy windscreen wiper noises at the end which makes you think it is going to break. And the instructions are silly. Amazing ice cream!!! 🙂❤️

Purchased the ice cream machine earlier this year, and this worked well for the first two months, delivering some good quality ice cream (I used premade mixes). I then noticed a burning smell during use and the machine stopped working properly (losing the ability to freeze the ice cream correctly), and I contacted the seller with concerns around a faulty motor/product. This is where things go downhill, and a quick look at other reviews indicates the problems I have experienced is a widespread issue. I'm told that I cannot return past 30 days, and I need to send the item back to a warehouse in Germany. That includes sourcing suitable packaging for a 30KG+ machine, and getting it to a courier office (in comparison to a seller-organized collection for heavy items outlined in Amazon's policy). I'm then offered a 20% discount to keep the broken machine and try to find the spare parts to repair myself. The supplier does not have spare parts, or share details on where to source. Further investigation shows this this a generic machine made in China (not Germany), and parts are not available. So in all, I'm being asked to front 80% of the product cost for scrap metal. Having pushed back on this, I'm then hit with more templated responses to advise they will not arrange collection, and I don't have the right to a return beyond 30 days. I'm now left out of pocket, and frustrated with both the machine itself and the customer service provided by Klarstein. Do yourself a favour - Don't buy this. It would be zero stars if I had the option.

I love this machine. I wanted a way to hit that nostalgic soft-serve craving at home and the Klarstein does it perfectly. It makes real soft-serve ice cream like you've had from the Mr. Whippy van. I've had it now for about a month, during which I've made up a batch of ice cream more-or-less every other day. Some observations from this time: - Easy to use, makes perfect soft serve ice cream every time (with a range of mixes - see below) - Batches of 0.5l get a good consistency after 40 mins, 1l about 65 mins - Different mixes hold different amounts of air, so will give more or fewer servings, but in general 0.5l of mix yields 4 large ice creams - Self-cleaning is pretty limited - make sure you properly take out the paddle and give everything a proper clean after each use I have tried many different mixes and recipes in this machine, and everything has come out great, but I have definitely discovered some which I prefer to others. Here are a few of my favourites: - Jersey Gold Pre-Made Ice Cream Mix: a little pricey, but easy to use; just pour it in. Yields a very creamy ice cream, albeit not one which hits that nostalgia spot (because it is too good). - Dessertify Classic Ice Cream Powder: per ice cream works out very cheap. You can mix with just milk, but result is too airy and light for my tastes. Instead I use 300ml semi-skimmed UHT milk + 200ml single cream + 150g mix (a bit less than instructions say), and this really hits my nostalgia spot. Objectively this is probably the worst tasting ice cream on the list, with quite a fake vanilla flavour, but still lovely and reminds me most of ice creams by the seaside. - Recipe from manual: manual has a recipe for a mix with just cream, milk and sugar. I tweaked it and used 200ml double elmlea (better than 'real' cream as emulsifiers keep mix stable), 300ml semi-skimmed UHT milk, 85g caster sugar, splash of vanilla extract. Blend it up to dissolve the sugar. Gives a very 'pure' flavoured ice cream which is a little denser than the other options but still great. - Franken-mix: this is my favourite mix I've come up so far with via experimentation, yielding a very creamy ice cream which holds its form really well (similar to McDonalds ice cream) with just the right amount of vanilla flavour. 250ml semi-skimmed UHT milk + 150ml Ambrosia Deluxe Custard + 100ml Elmlea Double + 60g Dessertify Powder Mix + 50g caster sugar.

Brilliant machine and so easy to use ,if you want mr whippy Ice cream then I highly recommend this machine

The black nozzle where the ice cream is dispensed from kept coming off due to the pressure of the ice cream and ended up buried in my ice cream cone. I had to design and 3D printed a replacement with a better fit myself. Otherwise everything works well and the partial self cleaning is convenient.

The product works as it should - I used ice cream mix (Cormello) and the result was the same as any seaside Mr Whippy - I used low fat yoghurt condensed milk and fruit puree (from the garden) some of the best whipped frozen yoghurt I have tasted. Cleaning is easy (however I strip the machine after using the clean cycle to make totally sure. The ease of use is brilliant - pour in desired mix PRESS START thats is, The machine is pre assembled apart from in handle - another major plus - however my unit was slightly damaged. I was willing to straighten the panel if I could have a photo to see how it should be - I got referred to the manual. Which is the biggest let down of the product. WHat a shame. So far in 2 weeks I think we have had about 120 cones with the grand children - neighbours etc. a brilliant investment but the instructions and the customer service let it down from being fulll marks. Yes I could have sent the machine back and was sent details on doing so - but the children would have missed out when it was needed. roughly 14 small cones per charge - 40 mins to process - quick to re charge -but it then seems to take another 40 mins from re charge

Without doubt the best kitchen gadget I have ever bought. Delivery in a very well packaged box. Supplied with a UK plug adaptor pre fitted as the machine comes from Germany. Putting the machine together is simply screwing in 4 big thumb screws which are the silver ones in the photos by the lever. Insert lever and push in a pin to lock in place. That's it job done. Have a quick read of the instructions, they are very clear and understandable. Instructions also include some recipes for ice-cream however we purchased liquid in 1 litre cartons and also some powder mix, both from Amazon. You really can't go wrong. It is as simple as pull out silicone lid on top of the machine. Pour in mixture and replace the lid. Press start and it's happening, ice cream will follow shortly. You can adjust the freeze time to suit your particular recipe. Refrigerating a litre saved around 6 minutes as apposed to room temperature. When dispensing the ice cream temptation is to pull down the lever as far as it goes and let it dispense as quickly as possible. This is wrong though. To get a much smoother cream that will hold its shape well needs to be done slowly. Slower the better. Clean up after is also very easy although a little time consuming. Once ice cream is all dispensed, remove the lid as before and pour in 1 litre of water. Press the clean button twice and the machine will start a 10 minute cleaning cycle. Once you hear the beep, dispense the water and repeat this 5 times. That's it. I do also like to take the front off with those 4 silver screws just to make sure all is clean. I had a small issue with the machine which was remedied with a quick chat with the supplier. Side note. A family friend has just got a brand new ice cream machine from a popular brand name begins with N. She is absolutely astounded with the quality of this machine and is contemplating sending back her new machine to have one like mine. A few weeks have passed now so a little update. I have usede this machine 3-4 times per week and have always been happy. I have however had a small problem. I messaged the seller who replied within the hour who sorted the issue and put my mind at ease. I am only adding this to my revirew as I remember reading another review which said seller messages were very slow. I am still very happy with my purchase.