MEGAWHEELS Electric Scooter, 3 Gears, Max Speed 15.5 MPH, Up to 17 Miles Rang 7.5 Ah Powerful Battery with 8'' Tires Foldable Scooter for Adults Longer Deck, Load 265 lbs

I have been meaning to write this review ever since I bought this, a bit more than a year ago.I have been using the scooter almost daily for commuting, and it has been very stable and trustworthy.Its combination of price, range, and max speed is almost unbeatable. I had previously bought a Segway Ninebot scooter with very good reviews for the same price, but max speed was lower AND the battery was very tight for my daily commute (8 miles). I returned it and bought this, and haven't regretted it for a day!Maybe the range for the full-speed option with some traffic light stops is closer to 10-11 miles, but you can extend that by running on the 2nd speed option, which is a bit slower but still quite fast (same as full speed of Ninebot). Just for reference, full-speed option is like a fast bike (you go past most bikes on the street), medium speed is like a medium bike (fast bikes go past you).I had one important mishap, that was however resolved swiftly and at no cost:a couple of months back, after a year of almost daily use, the scooter suddenly stopped working. Totally out of the blue, in a period where I was using it daily, one day it would only run for 50 meters, and run out of battery.I contacted support, and they were very responsive! They told me to send the scooter back, they sent me a UPS prepaid tag for it, and I received it back ~20 days later, fully functional, cleaned(!), and without extra charge!! They were really kind, and sent me several emails during that period, to make sure I had sent it, to tell me it has been sent back, to make sure I got it back, and to ask if I was happy with the fix. Simply great customer service!

I initially wrote a 1 star review to get the attention of customer service to replace the hook in my scooter that broke, after exchanging emails I receive the replacement for my scooter and it worked pretty well! Customer service was nice, they did ask for my amazon order number and details as well as pictures of broken part.On to the scooter review…!!This scooter has been an amazing purchase! I live in Savannah is a small town with plenty of bike lanes, this scooter has made my commute so much easier. Its smooth and easy to ride, my dad got a different brand and upon comparing them one of the benefits of this scooter is that you can set the speed range you want, if you are a beginner and you are scared of going too fast you can set it to 20miles per hour, and when you hit the accelerator it will go anywhere between 0-20 which is amazing for safety, you can go and set it to the max if you’d want. Easy to park and easy to take anywhere once is folded, I carry it inside and out my place all the time. Breaks and accelerator work smoothly and fine, I feel super safe on this scooter and it’s so much fun.If you live in a small town with the appropriate bike lanes and your thinking between a bike and this scooter. GET THIS SCOOTER, you wont regret it!!!

The media could not be loaded. Update- a week later and it’s apparently dead! I used it daily for 5 days, didn’t use it for 2 days and now it’s dead. Won’t start up. I followed all instructions to the letter. Guess I’ll be contacting the company and will let you know what happens.I’m in my 50’s and play pokemon but don’t always have a lot of time. This was easy to put together and has been easy for me to fold the handle down and carry around. Just be sure the weight isn’t to much for you and it should be fine. I’ve used it a few times now. I charge it for 3-4 hrs after running the battery down.First time I used it I found my balance fairly easily and kept my knees relaxed for bumps. I have a super long driveway in poor shape so very bumpy. I can ride all the way up and back easily. I have motorcycle experience so maybe that helped me with balance and curves/turns? It’s cold out which always affects batteries plus I did drive it at dusk once so the light drained the battery faster too. I was able to go a bit over 5 miles without recharging. I’m also not a lightweight- over 150lbs which I understand takes more battery too. I coast to slow and then gently break or just put my foot down because I’d read reviews about the break.This is not a young children's toy.It works how I expected. I have a helmet and will be getting goggles, horn and gloves. My eyes tear up from the wind, my ears get cold so I’m going to use ear muffs and a horn will be useful. Gloves will keep my hands warm and protected- I’ll get some I can use all year without getting to hot.So far I’m having fun with it!