Fire Resistance Safe, Upto 60 Minute Resistance, Touchscreen Keypad with 4-12 Digit Pin Code, Locking Bolts, Lockdown Mode, XL, Black, YFM/520/FG2

Same as described

i purchased this safe from Yale from amazon. The safe hasnt been working from day 1 and the customer support has been extremely slow in responding to the time that it shows that amazon will no longer accept returns and i was forced to use my own transport spend money and send the safe back for it to get replaced and only then to find out it still doesnt work. The safe isnt cheap and im surprised to see the customer service of the Brand. I am going to be speaking about their customer service to every one i know. Dear Amazon please advise how do i go ahead and get this sorted out, I wish there was a way to upload a picture or video of the issue im facing and the team of Yale just not responding

Received damaged and asked to pay again for installation.

The product received was locked

The product is great from functionality, built quality and look…unfortunately the seller has sent me an old unit which had time to develop rust!!!yes rust from the inside…reason of the 2 stars!

الخزنة وصلتني اكثر من مره مقفله ولا يمكن فتحها، استغرب من شركة كبيره مثل يال ترسل خزنات مقفله ولايمكن فتحها. لا انصح بشرائها مضيعة وقت في الاستقبال والاسترجاع.

Very heavy and strong. Good quality

This product is designed more for profit than effectiveness. We bought in Jan 2019 via Amazon and one digit on the touchpad failed earlier this year rendering it unable to be opened and therefore useless. We contacted the supplier who confirmed it was out of warranty and shrugging their shoulders told us they was nothing they could do. Again useless. Ended up having to open it up with an angle grinder which incidentally took less than 20 minutes. Yale should be ashamed of marketing such a shoddy product. It reflects really poorly on their brand and the number of disaffected customers it produces should surely cause them to reconsider their product design approach which is clearly failing. So if you want a product that fails after two years, where you can throw your £300 down the drain buy this one. If you prefer something fit for purpose DO NOT BUY THIS PRODUCT!

After my sister lost her home in a fire I decided I needed a safe place for passports wills photos etc. This safe is perfect. Plenty of space. Heavy duty framework and digital keyboard for locking very easy to use. Perfect fit in a cupboard out of sight.

So none of the reviews said this but this is extremely heavy! 55kg! All similar safes are upto 25kg and in fact this item is liated as that exact weight. This makes this item unusable. Its impossible to lift upstairs or safely install..In fact if you add weight to it... it might just go through your floor! The delivery woman looked well miserable too attempting to lift this huge item. Going back for a refund and will look for a normal weight safe. We all hurt our backs just trying to get it inside and open it. Dangerous!