Disney Tinkerbell Lanyard Key Chain & Key Holder(assorted colors)

This listing omits important info. It should state that the color and pattern selection is "random" from the CV Trading supplier. I saw and purchased the "black rose" Tinkerbell lanyard, but got a pink one. Contacted Amazon.com online help to get a replacement shipped out. Here's the chat:Me: The lanyard pattern that was described and pictured when I bought it is called the "black rose Tinkerbell" pattern. I was sent a pink lanyard.Ramone: The problem is there is no way to specify whether it should be the pint or the black.The persons packing the item will just randomly choose one.Me: That was not in the item description. It specifically mentioned black rose.Did not mention "random" selection at all. In fact, the current description of this item still does not mention "random."Ramone: I agree that it did not mention random selection. I was just explain the packing process. Where did it mention that it was black?Me: In the description. Can you get the right one sent to me today, please?CV Trading listing for this specific lanyard still shows up ... I just found it again, after refreshing the page. They say 19 left in stock.Ramone: Maybe I'm wrong but I'm not seeing where it says its the black one.Me: I'm looking at it now -- black rose pattern. 19 left in stock. CV Trading Corp. Can you get this sent out today?Ramone: You will need to reorder the item.The seller has 2 items in stock.The pink and the black.There is no way to specify which color.However you can reorder the item and select 1 day shipping to have it delivered by Monday.Me: So, I can just keep getting pink ... and keep paying. This listing needs to be revised so that other customers do not expect to receive what they order.Ramone: I don't mean to be rude or unwilling to help but yes if you reorder you might just get pink.Me: To whom do I speak regarding getting this listing revised, so that other buyers are not equally disappointed and out time/money?Ramone: This department does not have a customer service team. But I'll send off a report of this issue to have it investigated.Me: IN the meantime, how do I get my money back?Ramone: Here is a mailing label you can use to send the item back to us for a refund.Me: Here?Ramone: You've have already been refunded..All you need to do is send it back to us by Monday, February 11, 2013 (32 days left) (URL removed by review poster)The label is provided above. Its prepaid label.Me: OK, thank you. Unfortunately, my printer is not working. Could you please email the return form? I will have to send it to a friend to get printed.Ramone: Sure not a problem.The refund is processed and be back to your account within 2-3 business days.Me: Thank you. I appreciate your help and I'll watch my email box for that label.Ramone:Sure it will be sent within a minute.

FALSE ADVERTISING! I ordered the black rose as picture and received a powered blue baby tinkerbell lanyard instead. The item should mention more than just "assorted colors? This insinuates that it's multiple colors of the same design. Which I would have been ok with. But this is not the case at all. The item should have example pictures of all possible design and colors that could possibly be randomly selected. DO NOT PURCHASE THIS ITEM!

Picture show a black lanyard and I received a light blue. Not what I wanted. Thank goodness a friends daughter loved it and bought it from me.

Great Price and Great Product. I would purchase from this seller again, which I have. Thank You again for having a great product with a low price. Thanks a Million

It shows a black lanyard! Well it was pink! It looks like something a five year old would wear. I am really disapointed!

love it even it only comes in the light blue - but thats ok, great for anyone who loves the disney faries or tinkerbell

Wrong color.

Excellent!!