1.We will ship out the order in 1-2 business days after payment cleared.Since it is international shipping,delivery time is about 14-20 business days to arrive to most countries.To some countries or rural areas,it may take even longer time due to less frequent of airline and inspection across the border 2.When purchasing items, please be aware that individual patterns may differ. Because of the variance in sizes of natural gemstones, lengths could vary ~0.5inch. 3.We refund or exchange the item if it's damaged or lost. Please contact us by email before return the goods. 4.Please don't leave any negative feedback before email your problem to us, otherwise it's hard to help you solve the problem .
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