How do we restore factory settings of this lock?

There are two ways. One is to unbind the device and clear the data inside the APP. The other is to press the column reset button for 10 seconds without moving, which you need to bind the APP with the original account.

How do I download the app and pair via Bluetooth?

Scan the code in the manual or search “TUYA” in your app store. Enable Bluetooth, open the app, then approach the lock to pair.

Bluetooth connection is unstable and drops often. Why?

Keep your phone within 10 m of the lock; prolonged inactivity disconnects automatically. Restart the app to reconnect.

What if Bluetooth pairing fails or status updates are delayed?

Restore factory settings and pair again. Common causes include unstable network, missing Bluetooth permissions, or distance > 10 m. Restart the app to reconnect.

Lock Status Indicator

Passage Mode: Keypad blue, sensor pink; Unlock: Keypad blue, sensor green; Error Unlock: Sensor red; Low Battery Alert: Continuous beeping, keypad blue flashing

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FITNATE Keyless Smart Fingerprint Lock Bluetooth Digital Code Door Lock with Keypad, App Work with Echo, Support Tuya System's Gateway, Security Guard for Home, Office, Easy to Install

FITNATE Keyless Smart Fingerprint Lock Bluetooth Digital Code Door Lock with Keypad, App Work with Echo, Support Tuya System's Gateway, Security Guard for Home, Office, Easy to Install

Product ID: 471048678

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Details

Brand
FITNATE
Special feature
Adjustable
Lock type
Deadbolt
Item dimensions L x W x H
31.8 x 13.9 x
Material
Metal Steel

📱Bluetooth & app control

🔒3-in-1 unlock tech

⚙️Chromium-coated metal build

Description

🔐 Unlock the future of home security—smart, sleek, and always one step ahead.

BUILT TO LAST - Durable chromium-coated metal resists wear and ensures long-term security.
UNIVERSAL FIT - Fits wooden, metal, glass, and stainless steel doors with 1.25-1.88 inch thickness.
SMART SEAMLESS - Bluetooth-enabled with app and Echo compatibility for effortless remote access.
NIGHT READY DESIGN - Backlit keypad and IPX4 waterproof rating keep you secure anytime, anywhere.
TRIPLE UNLOCK POWER - Fingerprint, keypad, or traditional key—never get locked out again.

The FITNATE Keyless Smart Fingerprint Lock combines advanced biometric security with versatile unlocking options including fingerprint, keypad, and traditional keys. Crafted from durable chromium-coated metal, it offers robust protection with a sleek modern design. Bluetooth and app integration, including Echo and Tuya system support, enable smart home connectivity. Its backlit keypad and IPX4 waterproof rating ensure reliable use day or night, while easy installation and wide door compatibility make it the ultimate security upgrade for home or office.

Specifications

Manufacturer	Fitnate
Product Dimensions	31.8 x 13.9 x 9.9 cm; 1.23 kg
Item model number	f50d1a09-e3e4-4f7c-bff0-44596309d502
Colour	Black
Style	Modern
Finish	Polished
Material	Metal, Stainless Steel
Shape	Round
Item Package Quantity	1
Number of Pieces	1
Special Features	Adjustable
Included Components	User Manual
Batteries included?	No
Batteries Required?	No
Item Weight	1.23 kg

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€ 170.46

Duties & taxes incl.

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TrustScore 4.5 | 7,300+ reviews