Rinnai RE160iN Non-Condensing Natural Gas Tankless Water Heater, Up to 6.6 GPM, Indoor Installation, 160,000 BTU

Good price works with no issues. Last one lasted about 14 years

Installed this several months ago. Install is simple if you know what your doing. Works amazing! Now the water heater closet is more storage space. The temperature control is great, you can look up how to override for hotter temps. Saved a lot of space, works excellent. Great unit for the money.

Year or so in and my dad still says it’s the best showers he’s ever taken. Can run while mom does laundry, and unlike electric it replaced, no “cold water sandwiches”

With the proper installation, this unit works like a powerhouse, the appearance is sleek and pleasing, competitively priced, the controller is at the front of the unit. It's heat transfer and capacity is super efficient and you have the option for external pump and timer control. It's simply the best.

The unit seems to be well made, BUT, please note, this product needs a 3/4" propane gas line. We couldn't find what size line it took in any of the specs or description. Only until we received it and got it out of the box did we see in the instructions that it took 3/4" line (and that info was hard to find). Now it is non-returnable. Expensive mistake! On such an important component of the the unit, it should be in the description and the specs so you know before you order it. Hindsight, we should of contacted the seller and verified. They will not respond to our messages after we have bought it. Customer service is nonexistent from this seller.

Was well packaged. Fast shipping. Easy to install. Replaced my RL941I with no adjustments.

After our plumber installed the water heater, I turned on the heater, turned on shower got in,suds up and the hot water ended ! I went and turned off the water heater and turned it on again and went and turned on the shoer water was still cold. Unhappy customer. We quickly ordered a reputable brand from Amazon We hooked it up and everything is works beautifully, I packaged up the first one and come to find out it was to late to return the first one!

The tankless hot water heater we had before wasn’t quite big enough for our household. This one seems to be perfect. No complaints & we’ve been using it several months now.