Does the rice cooker is NSF certified?

Thank you for your inquiry. The Commercial Rice Cooker & Warmer NYC-36 is ETLus listed and NSF certified. Please contact Zojirushi America Customer Service for further assistance by email at support@zojirushi.com

does anyone know where I can get the inner pan by itself?

You can buy it direct from the Zojirushi website.

What are shipping box dimensions please

Thank you for your inquiry. This specific product is sold in a carton, and the carton dimensions are as follows: W 18 1/2 inches x D 18 1/2 inches x H 15 5/8 inches. Please contact Zojirushi America Customer Service at 1-800-733-6270 for further assistance or email support@zojirushi.com

Brand	ZOJIRUSHI
Model Number	NYC36ST
Color	Stainless Steel
Product Dimensions	17.27 x 13.21 x 17.27 cm; 453.59 g
Capacity	2E+1 Cups
Power / Wattage	1300 watts
Voltage	100 Volts
Material	Stainless Steel
Special Features	Automatic Keep Warm
Item Weight	454 g

Zojirushi NYC-36 20-Cup (Uncooked) Commercial Rice Cooker and Warmer, Stainless Steel

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