1.5 Ton 3 Star, Wi-Fi Smart Inverter Split AC (Copper, 5 in 1 Convertible Cooling, 4-Way Swing, Turbo Cool, Voice Command, IC318YNUS, White)

Installation: I have received my product on 7th April and my product was installed on the next day, I only have to call blue star customer care and raise an installation ticket.. Quality: Quality is upto the mark, all products are good, only one thing which is not upto the mark is the wire of indoor unit which is very short. Performance: I have installed it on 4th Floor and room is directly facing sunlight from two sides and yet the cooling is so good. Wifi is also easy to use and setup, you just have to install Blue Star Smart Ac app and follow the steps. **Alexa is not working with this ac** the account created by you in blue star ac doesn't appear in the Alexa app, that's why I am deducting one star on that because i have purchased this ac to operate it with wifi and alexa otherwise i will go for daikin. **Outdoor unit has very noise** Energy Efficiency: I will update this later after using the ac for few months. Water Leakage: Yet there is no water leakage. And at last i want to mention that service of blue star is good in my area, the only setback is at the time of installation the technician didn't vaccum the outer unit. Installation and other charges is as per amazon chart. Edit on 17 April 2025 **Ac is started working with Alexa, maybe the account created on blue star ac app takes time to be updated on other server." Now I will change it's rating from 4 star to 5 star. Now everything is perfect in this ac.

I am extremely disappointed with Blue Star's service and support. While the AC unit itself is working fine till now (and that’s the only reason I’m giving even 1 star), the entire experience from purchase to post-installation has been extremely frustrating and unprofessional. Let me explain everything clearly: Installation Delays & Mismanagement: After ordering the Blue Star 1.5 Ton 3 Star Wi-Fi Smart Inverter Split AC (Model: IC318YNUS) from Amazon, it was delivered on 13th April 2025. As per policy, installation should have been done within 72 hours. However, the initial service ticket was cancelled without any reason, and no technician contacted us. We had to manually raise another ticket ourselves and wait again. There was zero communication from Blue Star's side. After multiple follow-ups and emails, and even after Amazon escalated the issue, the installation was finally done on 18th April, 5 full days after delivery, only after constant pressure from our side. No Product Demo Provided: Even after installation, no one has provided the promised demo of the AC. The technician clearly said someone else would come for the demo. I’ve raised multiple requests and even emailed the company, but no one has contacted us, and the request is still lying "under process". The Wi-Fi connection and smart features are not working, and I’ve had to figure out everything on my own through the manual, with no success. How is a customer supposed to understand smart features without any guidance? Terrible Customer Support: Their customer support is just for show. They keep generating tickets, but there’s no resolution, no callbacks, and no follow-up. My mails were ignored, and phone support was just as useless. The lack of accountability is shocking for a big brand like Blue Star. In conclusion, while the AC unit may be decent, the customer experience has been awful. I chose Blue Star for its brand name and expected professional service. But this entire experience has been a major letdown and will not recommend it to anyone based on this kind of irresponsible service. Extremely disappointed.

Full cooling

मेरे एक्सचेंज वाले प्रोडक्ट AC के 5050/-Amazon वालों ने बताया था लेकिन जो डिलीवरी वाला आया था वो मुझसे 606/ रुपये एक्स्ट्रा ले गया बोला 12 प्रीतिशत एक्स्ट्रा आपको देना पड़ेगा।

I have 5 ac's in my house each for a room and I have LG, Hitachi,Haier, Panasonic and Bluestar believe above all the ac I have the bluestar ac cooling can't be compared they cooling is like deep freezer breeze even in 29°c set temperature Hitachi(non inverter model) outdoor unit high sound but cooling is good and the Panasonic remote I don't like at all but cooling is efficient same with haier they also give good cooling but I would never suggest someone to buy lg ac my 1.5 ton lg ac cooling is very bad I have switch on the ceeling fan even after turning on the ac the cooling is very bad serviced time to time and no parts changed all ok but still they aren't good for cooling but the bluestar one just outstanding they cooling like can't be compared there's a reason they only makes cooling devices as they know there's game

Dear Blue Star Team, I am writing to share my extremely disappointing experience with Blue Star regarding my recent purchase of a 1.5 Ton 3 Star Air Conditioner. The unit was delivered on 25th September 2025, but installation was delayed for nine days and completed only on 4th October 2025—just one day before the return policy expired on 5th October 2025. This delay appears intentional and leaves customers unable to claim a return or replacement, even when product issues surface immediately after installation. Since 6th October 2025, the AC has been creating loud noise at full capacity, and the frame vibrates noticeably. I have raised multiple service requests, but no technician has attended so far. Such poor service and product quality are unacceptable from a reputed brand. Honestly, this has been a waste of money, and I deeply regret choosing Blue Star. Based on my experience, Panasonic provides far superior products and after-sales service. I hope this feedback is taken seriously and necessary corrective action is initiated to prevent similar inconvenience to other customers. There should be MINUS STAR rating option for customer

Received the product with at most care. Blue star AC is working perfect as expected. Actually I did the exchange of my old Samsung AC with exchange value of 7000 as fixed value mentioned by Amazon. But the delivery person was telling some unknown reasons to reduce the exchange value by Rs 2000 and finally he asked me to pay back Rs 2000 for the exchange to happen. I am really not satisfied with exchange option in Amazon. Though I had a good working conditioned old Samsung AC, the delivery person charged me additional 2000 to be done. Amazon has to take necessary action on this particular exchange feature only.

Very nice🫠 it working nice with everest stablizer .