Check the starter wire is not touching any part of the heater . If it is just move it away . I have used a piece of string to stop it touching and now works fine .

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Sponsored Ad – Bullet Gas Patio Heater 13kW – Table Floor, Stainless Steel Finish, Easy Ignition, Commercial Outdoor Heater for Garden & Patio Heating

Sponsored Ad – Bullet Gas Patio Heater 13kW – Table Floor, Stainless Steel Finish, Easy Ignition, Commercial Outdoor Heater for Garden & Patio Heating

Q: will this work with Butane?

Probably just need correct regulator for the gas bottle.

Q: Our patio heater will not transfer from the pilot valve to the main valve.

Not sure what that means however if your meaning it won’t ignite I had to move the cable inside as it was shorting out. Once moved it ignited after a couple of minutes. The manufacturer provided a diagram and directions on how to make the fix.

Q: Constantly turns off after 10/15 mins any comman faults

This issue is not related to the unit directly. During these colder times, the gas bottle is not producing the required gas at the rate that it should (gas is in a liquid form). This causes the bottle to freeze up and subsequently cut the flow of gas. Please see link below for a detailed explanation: https://www.elgas.com.au/blog/2084-can-and-does-propane-freeze-does-lpg-freeze We recommend a thermal cover for the gas bottle which we found resolved the issue. Alternatively, you can run the unit on a lower heat setting.

Product ID: 264555769

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Details

Brand
REALGLOW
Special feature
Safety Switch
Colour
Stainless
Form factor
Bullet
Indoor/Outdoor usage
Outdoor

🔥13KW powerful heat output

🛞Smooth rolling caster wheels

🛡️Safety tip-over & flame guard

Frequently Bought Together

REALGLOW Bullet Gas Patio Heater - Heat Adjustable 13KW Short Outdoor Heaters for Gardens, Decks & Patios - Easy Ignition, Safety Tip-Over Switch - 27mm Regulator

Universal Bullet Area Patio Heater Cover

Description

🔥 Heat up your outdoor moments in style — don’t let the season stop you!

QUICK EASY SETUP - Get your outdoor space heated in just 30 minutes with simple assembly and included accessories.
SAFETY FIRST ALWAYS - Relax worry-free thanks to built-in tip-over shutoff and flame safeguard system.
ULTIMATE PORTABILITY - Effortlessly move your heater anywhere with compact design and smooth caster wheels.
SLEEK INDUSTRIAL STYLE - Elevate your outdoor aesthetic with a brushed stainless steel finish and push-button ignition.
YEAR ROUND OUTDOOR COMFORT - Stay cozy on your patio or deck no matter the season with 13KW adjustable heat.

The REALGLOW Bullet outdoor heater delivers a powerful 13KW heat output with adjustable settings, ensuring year-round comfort. Its portable design with caster wheels makes relocation effortless, while safety features like a tip-over switch and flame guard provide peace of mind. Finished in brushed stainless steel with easy push-button ignition, it combines style and function for any outdoor setting.

Specifications

Brand	REALGLOW
Colour	Stainless Steel Without Outdoor Cover
Item Weight	10 kg
Power / Wattage	13 watts
Number of Speeds	2
Special Features	Safety Tip-Over Switch, Flame Safe-Guard System, Push-Button Ignition, Adjustable Heat Settings
Item Weight	10 kg

Have a Question? See What Others Asked

Ignition not working

will this work with Butane?

Our patio heater will not transfer from the pilot valve to the main valve.

Constantly turns off after 10/15 mins any comman faults

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